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January 2024 by Kim Simpson
Raymond was genuine and friendly and took extra time to made sure I understood the process of the transaction performed. He took his time when I had an additional question and I did not feel rushed. Thank you Raymond for your excellent customer service!
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January 2024 by Dora Saunders
Elverta I received a call from Mrs Elverta, she was responding to a request I made. I was glad she took the time to call, assisted me in setting up my car payments. Thank you so much for your help.
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January 2024 by Chelsea Sutton
Elverta was quick, efficient, and thorough with helping me with a new account. She is very friendly and was a great help!
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January 2024 by Linda Davis
Elverta was very helpful! I absolutely LOVED her positive attitude! She gave me lots of information while opening accounts for 3 of my kids! If you need any help make sure to ask for Elverta! ?
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January 2024 by Kathryn Martin
Elverta is a great associate who knows her job and understands the assignment. I’m grateful for the service I received and glad to be apart of the Family Trust Family.
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December 2023 by Madison Davis
Elverta was super sweet and she explained everything to me in a simple way. She also made me feel comfortable talking about my financials with her! Highly recommend.
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December 2023 by Marcella Siano
Elverta helped my husband and I -we have had such a pleasure speaking with her. She opened an account for us. Awesome customer service!!! We love it here!!
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December 2023 by Keena Davis
I had the pleasure of dealing with Raymond, and he provided EXCELLENT customer service with all my banking needs. I appreciate Raymond's patience and knowledge, while assisting me. Kudos to you Raymond. Keep up the great job!
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December 2023 by Lee Johnston
Brandon did a fantastic job helping me with my home equity loan. I would recommend anyone looking for a home equity loan to give him a call. He communicated clearly, there were no surprise fees and we closed in a timely fashion. I'm very happy with his service.
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November 2023 by Lucian Wolfe
Elverta was so friendly and amazing at helping me set up my new checking account! She was kind and warm and is the nicest person I've ever banked with! Thank you so much!
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September 2023 by Zniya Dubose
Elverta had great customer service and made me feel welcome! Definitely will be recommending her to others, thanks Elverta!
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September 2023 by Tom Vankuilenburg
I worked with Shanae while setting up my accounts and loan. She was nothing short of amazing. I was able to get all my questions answered and the process was transparent and seamless.
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September 2023 by Kasondra Calloway
Elverta was very helpful today. She was very knowledgeable about opening Certificates of Deposits. Looking forward to banking with her soon.
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July 2023 by Lauren Kemp
I’ve been a member for a few years now, and recently bought another car, using Family Trust for my auto loan. I was contacted by Brandon Martin with the Dave Lyle branch with some additional offers to help me consolidate some other debt, boost my credit score, and save me some money on interest. I’m very pleased with the service I received and all of the knowledge Brandon had in answering my questions.
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July 2023 by Regina Tant
It has been a pleasant experience working with Brandon Martin. He has been very helpful and patient with all my questions. He has kept me informed while I went through the Application and Loan process, while making sure I understood.Family Trust FCU is by far the best Banking institution I have ever been associated with.
