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February 2024 by Jeff Mc
Wonderful staff and incredible dedication to providing amazing customer service. The Challenger's windshield wiper broke off while driving at 4 am. Enterprise did everything they could to resolve the issue.
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February 2024 by C. C.
Can someone please pick up the phone ....Been holding for 30 minutes
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February 2024 by Renee Lewis
Devon was wonderful to work with. Very attentive and patient in explaining details to me. Would definitely be using them again. Enterprise on N Anderson Rd in Rock Hill SC
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February 2024 by B Miller
The manager and staff were very helpful and made sure my issue was resolved. And a special thanks to Brandon Dan and Dev for their outstanding service
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February 2024 by Shareese Ross
Enterprise has always been my go to for car rentals.
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February 2024 by Ashley King
Devin, Brayden, Cam and Tay are problem solvers and make things happen. These three made my experience renting a vehicle for our family vacation simple and smooth and did it with a smile. I originally rented a suburban size SUV and when I arrived they only had a Tahoe size. Brayden immediately started calling around to find another location with the necessary vehicle. Tay at the other location set aside the vehicle and had everything ready when I arrived. I was in and out with ease. When I returned the vehicle, Devin was fantastic! His warm and inviting smile rounded out my positive experience. Thank you for making our experience exceptional!
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February 2024 by Brooke Smith
Tae, the manager fixed all of our problems. He is amazing. We were on hold for 4 days and we were frustrated but as soon as we walked in, he took great care of us with a smile. Daniel was super nice and reviewed every inch of the car to make sure it was to our liking. Thank you Enterprise Rock Hill! You made everything better! Come here and experience what Enterprise offers!
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February 2024 by joshua duffield
Customer service was good but the car was not. It was not cleaned from the last customer and after you drove it for awhile it had a smoke smell. The gas tank was not full. All in all not a good experience.
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February 2024 by Theresa H. Pullen
The service from the staff was wonderful, pleasant and attentive and the vehicle was great
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January 2024 by Nelson Herrera
Manager Lacy at rock hill location needs more training and professional attitude enterprise you have lost our business she needs to be fired this is not first complaints on her
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January 2024 by Curtis Smith
Cam was Great
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January 2024 by Julie Shoener
I rented a car from this company in April of 2023. Driving down Zoar Road in South Carolina there was an enormous pot hole, Since it was a very busy two lane road i was unable to miss it. The tire went flat. I contacted the dept, of transportation about the incident and they said they would pay for it as long as enterprise sent in the claim I couldn't since I didn't own the car. I have been dealing with enterprise for the past 8 months trying to get them to file the claim. I have sent them all of the pictures of the pot hole as well as the information as far as date, time, place, incident, phone numbers and emails for the dept of transportation. I have been shuffled around from one "specialist" to another over the past 8 months trying to make my life a living hell. Threatening to send me to collection. I have given them all of the information they needed and gave them the papers they needed to fill out to get the claim paid at least 5 times. This is a very easy claim to file and it should have been done in May of 2023. I will never and would recommend no one use this company if there is any chance of you having a claim.
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January 2024 by Allan Melton
5 stars for Lacy! I have been renting cars regularly from Rock Hill Enterprise for 7 years now. I've seen so many employees come and go as they work toward promotions, but I have NEVER had a bad experience there! I had to pick up a car today and I really want to commend Lacy! I always look forward to seeing her smiling friendly face and her professional demeanor! Today, I got there right when she should have been taking her lunch break....she wouldn't leave until she got my rental squared away! I've said it before, but because of employees like her, I'll never rent anywhere else! Enterprise, as long as you continue to hire quality people like Lacy, who truly care about customer service, you'll always be the number 1 car rental agency!
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January 2024 by Harold Taylor
Absolutely fantastic staff very efficient dependable cars are clean
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January 2024 by Cafe Taylor “The Food Truck Industry”
I appreciate that Whole Crew, Everyone that I've encountered while picking up a rental, we're more then Amazing.Customer Service at the Rock Hill Anderson location is, How I would expect it at my own business.Mind You I Didn't Know Any of the Staff, But Can Go in and We Can Have A Time of Laughter While Waiting to Pick Up.