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November 2023 by Google user
Today I was ban from this store and I told I was trespassing. I went into the store to get a refund because the purchased item was broken and still had the tag on it . At first I was told I needed to go to another store because the only self check out the cashier knew of was in Newport , I didn’t understand how that was relative. So I asked her was that the policy you could return things other than from the store you purchased from. She ignored me so I asked for the cooperate number. Once I asked for cooperate number I was then told I could not get a refund but I could get an exchange. So I asked the cashier can she go get the exact items I had since the store is very crowded, clustered \\u0026 messy \\u0026 she would be able to find the items faster than me since she worked there. I was told by the cashier it’s not their job to find items I want. Which confused me because you work in a customer service retail store so how is this not your job. The lines were already long when I came in and they only had one register open even though the store was packed so this shouldn’t have been an inconvenience,. The cashier name was Valerie. When I asked for cooperate number she found a number she googled it and said I can look the number up myself. I asked her why did she have to google the number for cooperate for a store she works at. While all of this is going on another older cashier starts, talking about how I’m the one who broke the item and I need to go to another store and she’s going to call the police. Not one time was I disrespectful or loud towards these cashier , I never cussed at them at all, but because I am a young black women and these women were older white women they felt that they could talk to me any kind of way and discriminated against me because of my race , the second older women did not know what was going on so for her to come in and start saying she’s going to call the police is ridiculous. Once she was on the phone with police I heard her say “she’s a black girl and she is in here showing out” I never showed out but that’s the lie she wanted to tell to make it seem like I was being out of control to get the police to come. I let them know that there will be a lawsuit as a result of this . These ladies work in customer service if they don’t want to do the job they shouldn’t work at these type of locations. Their action were disgusting and showed they are lazy and racist.
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October 2023 by Joanne Majecic
Dirty when walking in, this store needs a new manager to make sure the store is presentable.
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September 2023 by Anita Looney
Store was well stocked. Only problem, a pole is on the buggy not allowing it to be pushed outside to your vehicle to unload.
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September 2023 by Tabitha Shaw
I love going to the Dollar Tree. Great items at a great price! The price went up to $1.25 due to inflation.
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April 2023 by Amber Kolln
Well stocked Dollar Tree for the Rock Hill area but as soon as you step into the parking lot you get bum rushed my beggers asking for money. This part of Rock Hill is turning very ghetto. Be aware of your surroundings and don't let your guard down.
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April 2023 by Caleb Roberts
Good location. Great variety of items and is always stocked. Can take up to 20 minutes to get through the register at times.
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March 2023 by Dee Stover
Man let me go in front of him and I found what I needed and got checked out fast. Enjoyed my shopping, thank you all.
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November 2022 by Carolyn Jaquez-Martinez
This dollar tree is falling apart. Its always dirty and half empty. Needs major upgrades and staff or new management
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November 2022 by Roxana Harrison
This store stinks so bad, and-so dirty. Try to avoid I have tried to shop here 3 times but cannot take the smell. Get in your car and drive just down the street to the other dollar tree. Poor management team. As a person who knows 3 corporate owners in Charlotte and Asheville they were appalled that a owner manager would allow this store to be this nasty.
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October 2022 by Sue Ann Marie
This location is my favorite because of the products and service The store is well stocked and I just enjoy the atmosphere. The one thing I avoid is the plastic party products! Absolutely the cheapest plastic made. I bought two blue packs of bowls and they are paper thin and cracked.
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August 2022 by Dixie McDaniel
They were better stocked than the other 3 I went to but need more cashiers.
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July 2022 by Alisia Harris
I got a lunchable that was expired so just make sure to check the dates on stuff before you buy them or just don’t buy them at all
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March 2022 by Will
This Dollar tree beside Big lots is always organized neat an clean . The staff is friendly , seem to like there jobs , which is always a plus. Especially when dealing with the public. A smiling friendly staff can go a long way for a business. Great job people .Keep up the good work
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February 2022 by pittbullninja
A very conveniently priced store didn't find everything I needed but still great finds.
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February 2022 by Will Bruton
This Dollar tree beside Big lots is always organized neat an clean . The staff is friendly , seem to like there jobs , which is always a plus. Especially when dealing with the public. A smiling friendly staff can go a long way for a business. Great job people .Keep up the good work
