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August 2023 by TC Strickland
My car broke down on the side of the interstate in the middle of nowhere. I used the Allstate app to request roadside assistance. In a matter of minutes I received a text that Davenport Wrecker Service was coming to my rescue. Within 30 minutes they had my car hooked up to the tow truck and we were on our way. The customer service I received was outstanding and I’m very thankful for Davenport Wrecker Service.
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August 2023 by T
Rick took great care of our red Ford Ranger.
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June 2023 by Grace Hutchinson
AAA contacted them when I was stranded. Never showed up. Phone was not even activated. Weren't even on call. Both were at fault.
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April 2023 by Sandra Little
HORRIBLE! Was contacted by them for a tow which was set up by my insurance company. They lied and gave me the run around about me cancelling the reservation and tried blaming me for their lack of coordination and willingness to give an accurate ETA as well as tried soliciting to fix my vehicle. Stay far AWAY from this company....
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February 2023 by n j
Horrible horrible horribleRun as fast as you can. They have recently got a judgment for doing predatory Towing! Not good company and AAA needs to fire them
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January 2020 by Joseph Midile
Very poor service. Had my truck for over a week & never worked on it, then they told me to take it to the a dealership, so I did they have no idea what their doing.
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November 2019 by John Frolich
Poor accessibility, sub-par communication between staff and filthy. Fly by night operation
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December 2018 by cal funderburk
The tow truck drivers are wreckless and irresponsible. Every single day I see one of their trucks. They are either tailgating aggressively, driving wreckless speeding past me or cutting me off. This company needs to get a handle on their drivers. I have nearly been run off the road by those jerks. Would use them if they paid me. Going to start calling and complaining.
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June 2018 by Holly Dowdle
City Collision of Rock Hill is in the old Davenport building!
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May 2018 by Janet
Actually now called City Collision. Friendly people, quick service, clear explanations. Great.
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April 2018 by Laura Tscholl
This place is the absolute best. John has taken great care of me on several occasions. I'm so glad I found Davenport.
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October 2017 by cobrlex _svt
I've been taking my vehicles here since 2010 , great owners and staff . they always do a good job and honor their warranties . I always recommend this place to my family and friends
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September 2017 by James Lucas
Excellent service and repairs everytime I visit. Friendly staff and owners.
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November 2016 by Cole Weber
DO NOT GO HERE Kenny does not care about his customers one bit. If he makes a mistake, he will not hold himself accountable and he will blame the customer. Additionally, he is HORRIBLE at communicating. My car was there for five weeks getting rust repaired on the rear quarter. This should have taken at most four days worth of work. He dawdled around when he was supposed to be ordering parts, then I finally took it upon myself to do so. I was informed several weeks later (due to his lack of communication) that this was the wrong part. Whenever I called to check on the status of the car, Kenny was unavailable, and I would be told by Ashley the car would be done in x amount of days. Then the date would be pushed back again and again. I finally had a lawyer call for me and kindly ask what was going on. Kenny then got very disrespectful and belligerent and told me he was only going to do half the work. The most hilarious thing is that when I got there to pick up the car after five miserable weeks of uncertainty, Brittany informed me, "We were trying to help you out, but then the lawyer called and we decided we were done." On what planet is their poor communication, minimal adherence to their own timeline, and anger at me "helping someone out"? I'm the customer, and I have a right to be mad if they do something wrong. Not by these people's standards. Also, when you call them and have to get a little angry (which every customer everywhere has the right to do), they will accuse you of being "rude" or "ugly" and will stop altogether and break an agreement you made. For example, Kenny broke the dome light when putting a panel in my car. He agreed to send me new one. I emailed him three times over the course of a month asking when it would arrive, so finally I called. Brittany said I cussed out her receptionist, which was a blatant lie by the way, and they were not going to mail me the light. Kenny emailed me saying "do not ever email me, text me, or call any of my numbers or have anybody else contact me or my employees." He went on to say that it was me who broke my light, which is funny because he admitted to it a month ago when he agreed to send me a new one. I would take it to small claims court but it's only a $20 part so it isn't worth it. The best part was when he said he would press charges for harassment, which is funny because no such statute exists based upon my actions. I was simply trying to come in contact with a business who owes me for damages. I think it is really the last bit of defense he could get down to. He has his back against the wall, and when he does, he and his employees get vicious. Bottom line is this: Do yourself a favor and do not go to this shop. I read the bad reviews before I had them work on my car and thought "Oh Kenny is a nice guy. These customers are in the wrong." Boy was I wrong. If you can take one thing from what I wrote, let it be DO NOT GO HERE.