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May 2024 by Solveig Bowman
CVS Pharmacy, 2870 Cherry Rd, Rock Hill, SC is my pharmacy of choice due to professionalism of the staff, while being welcoming and friendly.
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May 2024 by Ronnie Grijalva
Staff is professional and the store itself usually has everything that i am looking for. Problem is that they are not punctual with opening. It could be coincidental, but I've arrived multiple times at opening and every time they've been 5-10 minutes late opening. Today 5/30 was the worst. I arrived at 8:20am and the store was still not open.
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May 2024 by Salley Aldridge
I was so excited for this location to open so close to my house, but I quickly discovered to forget it even exists. I have tried several times to give it another chance, thinking okay, maybe they are just short staffed and overworked, but after so many times, excuses can't be made. I have seen the pharmacy staff act outright rude, roll eyes, and sigh when customers in front of me had questions or needed help. The main store checkout counter employees have been total opposite and kind, but pharmacy area, negative. The last straw was this morning, I arrived at 8:00am (opening time) and sat and sat and stood and waited, and watched about 20+ people pull up, discover the doors were locked and leave. This location is already like a ghost town compared to most because it is so new, but becoming more so due to the reputation of customer service. Someone else needs to take over or come in and clean house or it WILL fail. Best of luck to the store owner, customers are dropping like flies and there are too many additional locations within miles of this new one, so "convenience" will not be your backup for long.
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May 2024 by Mahesh Chandran
Pharmacist (Ali) was rude and shows a frustrating attitude
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December 2023 by Andrea Boatwright
Worst experience ever from the male cashier very rude!!! Will not go back moving my prescriptions to another location.
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October 2023 by Caleb Roberts
One of the more condensed CVS locations that I have ever seen. The store is very well put together and stocked and the employees are terrific.
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September 2023 by Amber Jones
Would give zero stars if allowed. Came to drop off a prescription and waited 10mins to only be stared at and not spoken to or helped. Another customer walked up and was helped immediately. Will never go back here!
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August 2023 by Juanito317
Who knew I had to be 18 to purchase Benadryl… well at CVS. I just went to the 7/11 instead and guess what…. I didn’t need to be 18 to purchase a simple antihistamine. Embarrassing that I have to buy a OTC drug at a gas station instead of a Pharmaceutical store. Just go to a Walmart instead smh
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July 2023 by Sharon Campbell
Great customer service and very helpful and friendly. There is a young African American guy that work there he is super nice please visit this store you will not regret it. Also very clean place.
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May 2023 by Mike Mayak
One of the best CVS experiences that I've had. Nehal was extremely knowledgeable, professional and friendly. If I was running a pharmacy, he'd be my first hire.
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May 2023 by CHRISTOPHER HOFER
Great store
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March 2023 by Terry Wheeler
This is hands down the BEST CVS in the area. I was having issues with another location and the Pharmacist here was so helpful! This is by far the best customer service I've ever received from a Pharmacist and team. HIGHLY RECOMMENDED!!!
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March 2023 by Shila King
Do not advertise online what you do not sell number one that customers count on. And decide lies are not worth coming back.Online "Publix sells hair product by 'Can2'"False!!!!!!!
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January 2023 by Joey Jamison-Lafond
Love this location I don't live in the area, but when I come through to visit my family I stop here because staff is friendly and helpful
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January 2023 by Shelby Tolbert
This is the absolute worst CVS I have ever been to. I have had my prescriptions at CVS for years and never had an issue. All of the sudden the past couple of months I’ve had an issue every time. Most recently, the pharmacist was extremely rude, rolled his eyes, and slammed the drive through window because I asked him to check to see how much my prescription would be if I paid cash.They have changed my prescription, lied to me, and have refused to rerun my insurance on multiple occasions. I try to give grace since everywhere is short staffed, but their customer service is honestly appalling.