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October 2023 by Lisa Riley
Swapped the battery on my iPhone 11 while I grabbed lunch. Quick and efficient, and used an actual OEM Apple battery. Best Buy wanted to ship it off, no thanks.
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October 2023 by James Wilcox
Upgraded to a new iphone 15, and these guys got me full trade in value at AT&T with a new screen. Was a hairline crack and fully functional and I just kept using, but AT&T wouldn't take it as is.
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September 2023 by Daniel Endy
They’re not super friendly but they are techies after all and they did a good job replacing the cracked screen on my laptop.
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September 2023 by Judith Sullivan
They were fantastic! We had a small issue with my daughter's phone screen. They didn't try to upsell us or get us to buy into anything we didn't need. Recommended a screen protector for her (it really was a small issue) and installed quickly.
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September 2023 by Sir
The $150 screen repair doesn't really make it worth it for me anymore now that I learned how to change my own with a $30 kit from Amazon but they are always professional and it's always easy drop it off, wait, pick up and go.
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August 2023 by David F.
Do not trust your phone with this business. I traveled from Charlotte at the recommendation of a friend who used to own a CPR franchise to have my iPhone battery replaced. When I returned over an hour later to pick up my phone they claimed that one of the set screws was stripped and that they could not perform the repair. They are the only ones to ever work on this phone and they stripped the screw, no question, then denied it. Not happy and now hoping Apple can perform the repair. Not impressed with Tom, the tech who inflected this pain. Not necessary and not appreciated! Go to Apple and don't waste your time with CPR.
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August 2023 by EWestGaming _
I recently took my ps5 to get the Hdmi port replaced for 150$ and when I came to get it everything was working fine. Well a few weeks later the hdmi port stops working again and they are saying I would have to pay the full 150$ again for something they obviously never fixed. How are you not backing up your own work?
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August 2023 by Melissa Curtiss
Great service, quick and a good price. Fixed my granddaughters iPhone screen to new.
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July 2023 by R Dan Kirkpatrick
Simply the best experience... CPR took complete ownership of the issue and I was stunned to be called back in under an hour to come get the phone... 100% A+ *****
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June 2023 by CK Ultra
Great customer service, but had to go back twice and it's still not right, everyone I spoke with seemed knowledgeable but didn't get it right three times, it was a screen replacement, every single time the back starts separating from screen, this third time isn't as bad so I'm just leaving it as is as gas right now is to much for me to continue going back and forth
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June 2023 by KICK IT TILL IT WORKS
Really cool people who work there. My phone wouldn’t charge so the ended up cleaning my port, for free. So really cool and won’t scam you, or take you for all your worth. Me and my family have gone there multiple times and have a good experience every time
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June 2023 by John Nadratowski
Messed up my phone screen protector and won't issue a refund. 50 bucks down the drain.Do yourself a favor and go to a place with reasonable customer service.I have to edit my review to reply to the owner.REPLY:The owner is trying to save face here, but he's just trying to keep my 50 dollars knowing I won't come back. I told him on the phone it's a long trip. I was willing to come back in, and he said he'd look at it. I then asked him, if they messed it up again, could I have a refund without having to come in. He then just kept broken-record repeating what he said.He's being sneaky, and trying to make himself sound magnanimous. In actuality, however, he's not willing to refund me when he provided a terrible service.
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June 2023 by Toma Alize
The best customer service ever !!! I was so upset walking into the store confused on why my phone wasn’t working not only did he explain it so I can understand it, but he was very patient with me being frustrated understanding that it wasn’t with him but with my phone.. my favorite phone store
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May 2023 by Kyle Barnes
It was pretty pricey to fix the screen on my s22 ultra but I'm super happy with the end result! They did a great job and were very fast.
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February 2023 by Marshall Jones
I walked in with a charging issue on my iPhone 13 pro. They repaired it while I waited. The staff was attentive and professional. I highly recommend.
