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March 2024 by Kayla Payne
Will always use Caliber Collision. The best team there!Services: Painting
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February 2024 by SW Bosscawen
Excellent service
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February 2024 by Cliff Kleinert
Got a quote to fix my bumper. Took it in because they said they could fix it. Almost at the end of the day they called and said they couldn't fix it because of the age of the car. I was unable to pick up my car right away due to working out of town. A few day later without knowing they decided to work on my car. Said in order to do complete repair that they wanted $450 instead of $120 I was quoted for preexisting damage. Made a deal to do it for $300 because I felt obligated since they already started repair. Went to pick up car when it was convenient. I had stuff to put in my car from rental car. Had my spare key out to open door but it was unlocked. I have been traveling and had several items in my car. I do not recall anyone telling me not to leave anything in my car if I would like to keep it but it is stated in paperwork. You sign stuff when you drop it off but they did not give me a copy of what I signed. From what I was told from corporate office this is located in a high crime rate area. I was quite obvious that I had left several items in my car. Out of consideration it would have been nice if someone would have reminded me of there policy of not being responsible for missing items. Somehow someone had enough time to randomly search through my car and take what they liked. Even being kind enough to take a key of a keychain to take it. Yes I am fortunate that everything wasn't missing but it didn't appear that my car was broke into but then again maybe they didn't lock it like when I picked it up. From the paperwork point of view this is all my fault. So just so you know don't leave anything in your vehicle. Even cloth face masks, sunglasses, cologne, pair of sneakers, tools or even a key chain ect. Just checked my email this morning to find out that I have been charged for half the rental car time due to vehicle not being worked on when it was scheduled to be worked on.
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February 2024 by Nicholas Baxter
Solid company with better customer service.
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February 2024 by Jeannie Walton
Overall service was great
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January 2024 by Quevious Long
Courteous, professional and friendly. Excellent work in timely manner.
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January 2024 by Kayla Laney
Great people at this location! also great work!
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January 2024 by Mattie Hughes
Repairs were made in a timely manner. Exceptional customer service
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January 2024 by Mike Gerard
Professional facility. High quality repair and communication. Outstanding experience.
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December 2023 by Lisa
Big thanks to Ron and caliber collision rock hill for helping me out when I got rear ended. He was able to buff it out right then and there. Amazing customer service, highly recommend this place!
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December 2023 by Gary Barber
Thanks for the great customer service throughout my experience with Collision Caliber. The front desk clerk was very professional, kind and helpful. Lastly I couldn’t believe I received a car wash interior and out. Thanks for an outstanding job on repairing my vehicle
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December 2023 by Samantha Sanders
5 stars! I had my license plate screw stuck and they went above and beyond to help me get it out (after I went to 3 other car places and no one could/would help me). I think the two gentlemen who helped were named Mike and Ron. I also think they deserve a raise because they are great! Going forward, this place is my first recommendation. Thank you all so so much. :-)
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December 2023 by Frank Hamrick, Jr.
This is by far the best customer experience I’ve had with a business in a very long time! They were friendly, efficient and great at keeping me informed. I can’t express enough how happy I am with my experience!
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October 2023 by Trent Moore
Do not deal withBenjaminun F (Estimator) he was not polite from the first day and was no people skils nor polite toward me and my daughter,No Comminication to me for Added addition repairsjust with the adjuster for more money and they belived him.But did not honor the origanal repairs,They all net work togather and have there picks (Sad) and when my daughtrer went to pick up her car he did not ask her was she happy with the repairs or thanks for the business he threater her like it was a privilege to fix her car . I will never go back.
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October 2023 by Gilbert Burgess
Thanks to Caliber Collision of Rock Hill for doing such a great job restoring my car! I was so excited to see my car was cleaned and vacuumed out for me. The customer service and updates through text made me definitely feel involved in the process. Thanks again for the AWESOME experience!
