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September 2024 by Rodney Wright
So glad I found this place. I have a BMW 320i and the display was stuck on BMW logo. Was scared it was going to be the head unit but Jason just gave it a fresh software update and all is good. If you are having this issue he can fix you up. I was impressed with the service and Amber is very knowledgeable on cars. The shop was the cleanest shop I’ve ever been too! I will definitely go back for future service. Thanks to the entire team at BWA!!
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March 2024 by eric orr
''I've gotten my 2010 Mercedes-Benz C 300 serviced twice they're always professional and respectful highly recommend.''
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January 2024 by Richard Richter
Excellent, honest service. Friendly, knowledgeable staff.
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January 2024 by Howard Coston
Customer service was excellent , needed a new battery.
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December 2023 by Kevin Smith
Best Way Automotive Services accepted my 1997 Crown Victoria with 258,000 miles, for extensive repair... but only with the condition that they check everything out thoroughly before. Why? For MY interest of pouring money into a 26 yr old vehicle with 258k miles. After determining that my CrnVic, which I took delivery on from the factory, was in great condition, Jason and team proceeded to repair the problems using their considerable diagnostic abilities consisting of great financial investments of instrumentation, equipment and knowledge.
You will not find a better diagnostic and repair organization with more professional and friendly service anywhere. You will be provided with a great `first impression' just walking into the door as you are greeted by the beautiful smile of Amber.
Don`t waste your money going to a shop that just replaces parts by `trial and error' at YOUR expense. Go to the best first, at BEST WAY AUTOMOTIVE SERVICE in Rock Hill, SC.
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October 2023 by Jon Credit
Quality service, professional people.Amber is a breath of fresh air. Honest, Personable, professional, caring. Cannot recommend Beat Way enough.
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October 2023 by frank black
JASON AND STAFF WONDERFUL TO WORK WITH. THE WORK ON MY 74 JAG XKE WAS DONE CORECTLY, I WAS KEPT INFORMED OF PROGRESS, CAR RUNS GREAT AND PRICE VERY REASONABLE. I AM SO GLAD ANOTHER CUSTOMER OF BESTWAY RECOMMENDED THEM WHEN I ASKED WHO SRVICED HIS CARS.
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October 2023 by Lee Hamilton
Honest, professional, and knowledgeable
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September 2023 by Kathy Bigham
My family has used Best Way Automotive for many years. From a routine maintenance visit to an appointment for an urgent repair, they always treat their customers with professional service and they get excellent results.You will not be disappointed with the work, results or friendly atmosphere at Best Way.
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September 2023 by D Fionn Mayes
I have a 23 yr old Merc. S500 that i only use to drive from the DC area to CLT/Rock Hill ... about every 3 months. on this occasion, my left tail light failed as well as my A/C (ouch..it was at least 97 degrees each day), and some other minor stuff. although they couldnt' repair my a/c given timing constraints (on my part), they took care of all other repairs and was even kind enough to give me a 'fair' discount b/c i was in such a jam. i appreciated the gesture. top notch guys/shop. they should teach a class on, "how to do *&^% the right way, including treatment of customers." :-)
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September 2023 by ODDthatsme
What's wrong Amber? Did you lose my number in the tall cotton? ???
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February 2023 by Dave Moore
New to me X1 broke down on my wife. Turns out it was the front axle. Had car towed here and was told it would be a few days before it could be looked at. Was called next day with what was wrong and day after with price! Work was done 2 days later! How can you ask for more? Pricing was fair and staff was beyond polite, honest and didn't mind my jokes either!I have found a home for all the work they will accept from me.I highly recommend them!
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February 2023 by Mangesh K
I called for appointment for BMW 328xi, Amber was courteous, knowledgeable and gave me a high-level estimate. The brake pads, rotor, sensor replacement was completed in time as promised. Jason explained the needed services at the time of checkout and answered all my queries. The shop is disciplined, tidy and the services are also fair priced. I’ll definitely recommend.
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February 2023 by Sheri Collins
I have used Best Way Automotive for years. I would have no other place service my car. Jason and his crew are honest and trustworthy. That means the world to me and my family. He has told me something doesn't need repair when I have brought my car in and thought it needed repair! The best in Rock Hill and surrounding areas! Thank you Jason and also to Amber.Service: General repairs & maintenance
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September 2022 by Kiann
Definitely recommend! They are very nice and explain everything to you!