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September 2023 by Mike Croke
Laura has done my taxes for over 35 years and I have had nothing but great service from these folks.
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May 2023 by Krista H
I’ve been a customer of B&G tax for over 20 years. This year was by far the worst experience I’ve ever had. I was told my tax return would be ready in 2 weeks instead it took 3. I had to call over and over just to get anyone to answer the phone only to speak to a lady who was extremely rude at the front desk. She stated she would have Jessica call me and guess what?? Jessica never called. I can understand if they are short handed… I get that, but do not promise to have something done within 2 weeks and it take 3. When I finally did receive a call to pick up my taxes I had to wait 30 more minutes just to sign and pay $240 for a simple return. The new staff who have taken over for Mrs. Betty surely need a lesson in professionalism and customer service. Betty could complete a simple return in less than 10 minutes so 3 weeks is absurd!! Needless to say, I will take my business elsewhere.
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May 2023 by Lynne Wilken
They did an excellent job. Very pleased ask for Laura.
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May 2023 by Google user
I’ve been a customer of B\\u0026G tax for over 20 years. This year was by far the worst experience I’ve ever had. I was told my tax return would be ready in 2 weeks instead it took 3. I had to call over and over just to get anyone to answer the phone only to speak to a lady who was extremely rude at the front desk. She stated she would have Jessica call me and guess what?? Jessica never called. I can understand if they are short handed… I get that, but do not promise to have something done within 2 weeks and it take 3. When I finally did receive a call to pick up my taxes I had to wait 30 more minutes just to sign and pay $240 for a simple return. The new staff who have taken over for Mrs. Betty surely need a lesson in professionalism and customer service. Betty could complete a simple return in less than 10 minutes so 3 weeks is absurd!! Needless to say, I will take my business elsewhere.
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April 2021 by Glenn Faile
Excellent!
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February 2021 by Caroline Moss
Super nice staff. Fast and accurate tax preparation. Highly recommend B&G
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February 2021 by Katrina Boozer
I have been with B&G for 28 years! Lauren do amazing job!Staff is very friendly!
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April 2020 by Frank C
Have used this company for 20 or more years. I always recommend them to my friends that are looking.
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April 2020 by Sharon B. Rhome
Such a great group of people to work with. Laura Wilson needs a big shout out, she is awesome.
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February 2020 by my self
Returning client of many years of filing. Down home feeling with all staff here. Expert service,friendly with great location. Good job ! Quick service and quick turnarounds done
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March 2019 by Kristin Wentzel
Jessica was so nice and polite, she made my filing process so easy and quick. I would recommend them to any of my family and friends. Wonderful experience!
