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September 2024 by emilio donisi
Excellent service, quality of repair excellent, and completion of work delivered as promised.
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September 2024 by OSWALDO FLORES
Guys work good but take to long to fix my car
I don’t know if was a insurance issue or body shop
Wherever take to long 3 months to fix my car’s
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September 2024 by Pete Cary
Two points:
First, the repair work on my car was excellent. That is crucial.
Second, when I went to make my appointment, they told me I would have to leave my car before they would order the parts, which could in of itself take up to a week. Then the work would take 4 to 6 days. I didn't want to be without my car that long. They said they were concerned people would make appointments, have parts ordered, and then not show up. I offered to pay for the parts myself ahead of time. They said they don't do that. I offered to give a credit card deposit. They said they don't do that. Customer service is not their strong point.
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September 2024 by Dave Rosenthal
Jim and Jose were outstanding to deal with. Do not hesitate to being your vehicle there for repairs.
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August 2024 by Harriette Reid
They were amazing! Took care of everything and my car is perfect!
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August 2024 by Jim Lee
Was very satisfied with overall experience
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June 2024 by Ed Noonan
The process was ridiculously slow for very minor damage. They kept my car for almost 2 months. They were not honest in their communications and refused to keep me up to date. The manager was honest, but it has no impact on getting the repairs done I. A reasonable time. I will never use them again if I have an alternative.
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May 2024 by Alison
I am going to type a long review when I am on my computer. But I would never bring my car back to this facility. Talk about dropping the ball - seems that is all people know how to do around here. God forbid people actually help bc instead of constantly just apologizing. They have had my car for 4 months and had to send it off for other to fix things as well, no eta still. Smdh!
Maurice is a saint and literally the only good thing!!!
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May 2024 by Scott Lang
Professional and do outstanding work.
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May 2024 by Lee Simms
Very professional
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May 2024 by Kayleigh Scott
They did amazing!
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May 2024 by duane damiani
Excellent work and service !!
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April 2024 by Ian Bickford
Absolutely trash experience. I was not kept informed on the process of our repair in any way, even when requesting information regarding the repair. We sent in our vehicle for a repair that was estimated to take 12 days, and since then have had our estimated time pushed back 3 times. At this point our vehicle has been here for almost an entire month with several additions to the bill with no communication other than an inflated bill. If you want your car back in a timely manner and to be treated with respect regarding your time, money, and who you are, NEVER come here. I will never recommend this business to anyone and will warn anyone who is about to conduct business here, to go elsewhere.
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February 2024 by Gerri Adams
The repairs were completed on time, with beautiful results, and under the quoted price. Maurice kept me informed the whole way and sent pictures of the completed repairs. The workmanship was excellent.
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January 2024 by Katie Babcock
I am so impressed with AutoNation Collision. I was treated respectfully and kept informed of the progress of my repair throughout the process. Clay was very responsive to all my questions, and went above and beyond to get me back on the road as soon as possible. My vehicle was returned to me in pristine condition. AutoNation Collision worked directly with my insurance company, the car dealership and a car rental facility. They took care of all communication between all involved. Thank you Clay and AutoNation Collision for a positive outcome of an unfortunate incident.
