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July 2024 by Bob LeFavi
Nice guy, but... "I have a power conflict on my boat and think it may be the batteries." He checks it out on the lift: No power conflict. "But there's a power problem when you run the boat. What about the batteries?" "Oh, I didn't know I was supposed to check them." You're checking out a power problem on a boat, and someone has to tell you to check the batteries? Paid for the visit though.
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April 2024 by graham thomas
Unfullfilled promises.
Initial enquiry phone call was very pleasant & full of promises I wanted to hear.
It was all downhill from there!!!
Poor communication & customer replies with Mathew becoming aggressive when I was enquiring about the progress of the situation.
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February 2024 by Mark Murphy
Thank you Kirk and Marissa for going above and beyond to repair my Minn Kota trolling motor under warranty .Thank you for such a a quick turnaround. Customer service and your knowledge is great. Thank again.Mark Murphy
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December 2023 by Mason Thurber
Fast and friendly service. I was in for power pole warranty work and they had me in and out in about 30 minutes. They went above and beyond to even sync/pair my remotes for me. Highly recommend and will be my go to shop from now on!
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September 2023 by John Hunnicutt
Black Dog is top notch. Had them install new acrylic dash panels with new Garmin and Fusion stereo on my boat. They scheduled the work weeks out, completed it quickly and communicated with me throughout. Highly recommend, great folks.Service: Accessory & electronic installations
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September 2023 by sunblocksc
We scheduled a update of Garmin chart plotters a couple of weeks ago, and the technicians ( Bryce and Louis) came at 10:30 Friday Sept.1 and had the install of both units, a transducer and livescope panoptix and NMEA backbone/engine cables in time ( as promised) to splash the boat by 4:30!!Very good placement and securing of all cables and new breaker panel. Very clean install and everything working perfectly!Thanks again to Marissa, Kirk, Bryce and Louise!!Service: Accessory & electronic installations
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August 2023 by byron sewell
Proper service you can count on . Thank you guys for the information and good work .Service: General repairs & maintenance
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August 2023 by Heather Hamilton PhD
Unreliable and unresponsive for weeks. Call someone else if you actually need work done on time!
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August 2023 by Dallas Wood
Black Dog Marine is first class all the way! Kirk has upgraded electronics and custom dash (and transducer!) on my yellowfin, full electronics and complete re wire on an intrepid, and totally refurbished a hewes lappy!
I have referred Black Dog to countless friends and colleagues and Kirk has always exceeded my expectations. Customer and friend for life, Dallas Wood
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July 2023 by Erik Blechinger
Professional, thorough, efficient and fair. So glad I found Black Dog Marine. They will be doing all of my boat maintenance and upgrades. Completely satisfied with the entire experience.Service: General repairs & maintenance
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June 2023 by bob mills
Quick professional service. My boat was ready when promised and the new electronic installs looked and worked perfectly. I would highly recommend Black Dog Marine for all your boating needs.Service: General repairs & maintenance
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May 2023 by Rick Reynolds
Black dog marine has excellent prices, huge inventory and will take the time to do additional work if possible after they start the original project. Good office staff. They keep you informed and answer the phone. If you need to leave a voice mail, you can. You don't get mailbox full. You know if you have an issue or question it will be addressed. I failed to mention that Kirk removed a bow rail and moved my power pole to an engine bracket that actually worked to keep it from resting in the water. Moved it to the port side and got it off the hull. Then put a swim platform where it had been originally. No one else would tackle that. This was added to the work order to install 72 inch trolling motor and replaced a radio. Kirk is excellent at his business.Services: Boat cleaning
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March 2023 by David Shaffer
Super helpful and great followup.
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March 2023 by Patrick Noe
They did a great job installing a power pole on my center console. I could not be happier with the service. I will definitely use them for any future needs.Service: Accessory & electronic installations
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August 2022 by Joe McKenzie
attentive, professional, great job ,5 stars
