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April 2024 by Cynthia Smith
I went inside and all the workers were leaned over the counter doing nothing. There was a lady in line prior to me- no one acknowledged her. Then we waited together and no one said a thing. I said hello and no one said anything back… so all the customers in the line walked out. I walked back in to ask was everything ok- I thought they were all possessed or something- a girl came out the restroom and I asked her what was going on- she said she didn’t know - I asked where the manager was she said in the back… the manager needs to be out FRONT!
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April 2024 by Sheree S
They had good customer service and fast service.
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April 2024 by Josiah Reap
The environment was just so amazing in this Zaxby’s an my food came out so fast an it was fresh an hot an tasted so good
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April 2024 by Roann Howze
Order food online for pickup, never again. They're disorganized and apparently can't read. Didn't get what I ordered. Never again. I suggest you only order at the restaurant and check your food before you leave. I had someone else pick up my order
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April 2024 by Penny Shelton
This Zaxby’s needs an adult manager supervising in the front. All young teens working here. It is good teens are working but they need guidance.We went to the window and ordered 2 plates. The girl took our money, gave us our drinks and told us to pull up at the sign to wait. Several other cars were told to pull up and wait too.We waited 20 minutes and I had to go inside to get my food. 6 o’clock is still dinner time and the kitchen couldn’t keep up.Fries were not cook!
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March 2024 by Jasmine Williams
Great. Fast. Nice. Clean. Positive!!
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March 2024 by Gerd M
I was there several times 2 years ago. I was very satisfied and miss the shop and the food.
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March 2024 by Mike Blizzard
The floors were all slick as ice. The drink machine in the lobby was busted and leaking all over the floor. No napkins, straws out. The lady who took our order was short with us for no reason and you could tell she did not care about our business. The food is always decent, but everything else about Zaxby's is a horrible experience, always.
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March 2024 by James Chitwood
I like Zaxby'sBut it's hard to get the mix of hot sauce an ranch rightI like it a little sloppy so that I dip fries in the run offBut still it's always good even if it's not
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March 2024 by W. G. Frederick
Food was average. The lady who took my drive thru order was pushy, rushing and showed nothing remotely close to good customer relations. I visited the restaurant on March 18. I asked what sauces were available for chicken wings. Her response was "They are listed on the screen, anything else?" (All in one breath.) I asked her if she had any diet drinks. She said, "We have coke products." I asked "which ones are diet??" Her: "We have coke products. Which one would you like?" Me: "Do you have diet cokes, diet... etc?" Her: "what diet drink do you want?" She either ignored my questions or failed to provide me answers. She offered no help and her tone was stone-like, uncaring, rushed, and "I cant wait to get off the pbone." I like supporting locals, but the good customer service is a must! Super disappointment!!
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March 2024 by chris boyles
Slow, rude, nasty tea.
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February 2024 by Jill H
We stopped for to go orders, there were 4 of us ordering so we went inside. Ada took our orders and was quick on the register and super friendly. All the other staff was personable and efficient at getting our orders out in a timely manner. Food was good too!
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February 2024 by Wyatt tunall
It’s a joke just like every other fast food in Chester county sc. Go through the drive thru tell them what you would like and they aren’t very polite they can’t tell you how much you owe. You get to the window get your food missing items you ordered, piece of chicken on a chicken sandwich looks like it should be on a nibbler. Top it all off it’s cold. I will never return. Food service places used to be polite and cared about serving their customers but not anymore no one wants to be polite to anyone let along do a job correctly that they applied to be hired at. Wish I could talk to the owners of these places because all they care about is the check and lot how their business is represented. Shameful how this country has changed and changed people.
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February 2024 by Jonathan Allen
I ordered a Cobb Zalad with extra chicken in it. They charged me for the chicken, but when I received the food it looked like it didn't have extra chicken. When I asked them about it, they said they "guess" it has extra chicken. I went back up there and had them add the extra chicken I hadn't received. They rolled their eyes then reluctantly added the extra chicken.
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January 2024 by Trinity Bennett
I went there at 12:40pm on a Saturday and claimed that they were closed…
