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December 2023 by G Grubbd
They will not rent rooms to Chester County residents unless you place a $100 deposit or they even refuse a room all together. Bad Business. Do not stay at this place!
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November 2023 by Georgia Gore
Their customer service is excellent. Both people checking us in and out were incredibly kind and helpful. The rooms were super clean and without carpeted floors! Why isn't this a thing in more hotels? Bathroom and shower in great condition with actual pressure in the shower. The place may appear a little rundown on the outside, but the rooms and front desk area are updated and welcoming. Complimentary breakfast was great, too! Would definitely stay here again.
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November 2023 by JAMES EUBANKS
I stayed there last night at Room 101 the cigarette smell in the room was so horrible and made my eyes and nose burn. I told the clerk about it and she said I didn't know but never offered to switch my room she was very nice when I checked in but that room was just terrible for a non-smoking
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October 2023 by Pam Zeigler
Stay away! Spent the night of Oct 17th, 2023 here. Upon entering the room, I noticed a brown substance smeared on the bed spread. I immediately went to the front desk to report it. The clerk was rude, unapologetic & accusatory. She got me a clean bed spread & threw it across the desk at me. She told me to change it out. I said it isn't my job to change the dirty linen in the rooms. I received no response. This was the worst experience I have ever had at a hotel.
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October 2023 by Bobby Mitchell
I have say that the staff is the best I have ever encountered in all my travels.The room was nice and clean, the only problem was with the air-conditioning. It's really loud starting up.I have hearing problems so a person with normal hearing couldn't take it.Highly recommended but room 137 stay away from. (noise)Food & drinks: Delivery service is very bad if nonexistent
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October 2023 by Shannon Mooring
For a 2 star, I was highly impressed. The room was clean and the staff was friendly and the coffee was good. Reasonable rate too.
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August 2023 by Vector
I don't stay in hotels too often but I was very impressed with how clean and well taken are of the room was.
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May 2023 by Kimberly Thornton
Night manager or owner was rude. He was unhappy and he didn’t want to be working. He was happy to boast they just spent millions of dollars to renovate the place. They “do not allow pets or trashy people” stay….the facilities and accommodations did not appear to be renovated in the last year.Dirty, smelled musky, completely disgustingNoteworthy details: Don’t spent the night. Totally not worth the treatment and conditions are like a super 8/ red roof inn.
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April 2023 by Maryon Haught
Nice place, breakfast could be of better quality items. And the Wifi could be better. This hotel is only good in my opinion to just sleep, and shower. It's clean, quiet and has great service.Rooms: Clean showers and bathrooms, mattresses need to be updated. And I didn't get in the sheets bc I saw something underneath the covers, on the sheets itself.Food & drinks: Had a decent breakfast. The quality could be a lot better though.
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April 2023 by Angela Welch
Was great stop for 6 hours of sleep. Every other hotel was booked out. Service was great at 3am. Room was clean. Breakfast was good. Would definitely stop here again.
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January 2023 by brett hill
Hotel staff is great ! However the hotel need to be fixed , there have been wet towels in the laundry room floor (due to ice machine leaking) since I checked in a week ago. There needs to be a door on the laundry room because you can hear each load drying up and down the hallway. There were stains on the carpet, curtains are shredded but still up somehow. The pull out bed had food and dirt all inside of it. It should be noted that there are other hotels in the richburg area but I have stayed in them and this one is the cleanest, so here we are. The wonderful town of richburg sc ?
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December 2022 by Sarah OBryan
We stay here once a year and we've always had a great experience each time. The only thing I can complain about (which really isn't that big of a deal) is the rooms are extremely hot because they keep the A/C off while nobody is staying there. Totally understable, but it makes for a hot couple hours. Overall, amazing place and staff!
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December 2022 by Wounded Warrior
Ms Minnie, Ms Sherry and Ms Jackie make the experience here. These ladies are accommodating and customer-centered.However, the same can’t be said for Management, who charges for a FULL Night For staying an hour past checkout. After, requesting if I could stay another night due to fatigue. My request was denied, but my card was charged anyway. I was unawares of at checkout. It was after my car was loaded that my company alerted me of the charge.I was charged for a full night and when I went back to ask about staying since I’d already been charged. I was told, “No” because it was reserved for a handicap person. It’s laughable.The doors aren’t automatic, the tub is a step in and over, if anything it may work for an incredibly fit Paraplegic or a “little person” but not for a fully Disabled person.
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December 2022 by Bethanyanne Miles
Roaches everywhere even crawled out of the office when I went to inform the woman at the desk. after driving from one end of the country to the other I’m hoping we don’t get in an accident with our 5 year old in the car from not being able to have a place to sleep we’re exhausted. It was extremely dirty found a needle cap in the nightstand drawer. Burn holes and mold. Dry blood on the pillow so obviously the bedding was not changed. The carpet was so dirty it made my feet greasy. It smelled like strong mildew. Staff were mean and so rude and unprofessional would not refund us. I had to leave or I would have lost my mind on her. DO NOT MAKE THIS MISTAKE. Go anywhere but there!
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December 2022 by Darin Jester
Check in was slow, room was ok. Not dirty, but not clean. Went for breakfast at 6:30 in the morning. Was out of coffee, and when I questioned the "Hot Breakfast", I was told it was a waffle machine. For $110.00 a night, I expected a little more. I know it's not a up scale Hotel, but wasn't impressed for a "Choice Hotel".
