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August 2024 by The_Wandering_Skoolie
Only 1 employee working tonight. All showers are dirty and being told won't be cleaned till 3 am, it's currently midnight. Store needs a better manager or more help.
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August 2024 by Nicolas Waldron
Recommendations: None specific.
Food/snacks/gas:: There are plenty of snacks, drinks and other goodies available.
Service: The two ladies who were working the counter were nice. I was trying to find some chew, beech nut or Levi, and they didn’t have any. She apologized and joke that I looked angry. I laughed, she laughed, the toaster didn’t.
Building: The place was pretty clean for being publicly used.
Bathrooms: For being a major truck stop, the bathrooms were clean and smelled like peach rings. So either someone ate too many and was making a deposit, or the tribal pads were top tier. Also, clap to flush the toilets.
Parking: Plenty of free parking. Right off of the interstate. The place looked busy by the parking lot but there were plenty of open machines.
Notes: There were two pumps down in the gasoline island. I’m sure it’s mechanical and will be fixed soon.
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August 2024 by Beyond Blessed
I love this Pilot. The store is newly remodeled, bathrooms are clean, showers are clean. Staff is attentive and all smiles. I visit late night/early mornings the store is always clean and the ladies stay busy but yet they are attentive to anyone who comes. I highly recommend this as your go to Travel Center.
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July 2024 by brong thao
Rude fat black lady cashier, came there to get ice after a fishing trip and fat lady was on her phone tge whole time not wanting to answer any of my questions.. went to pay and she told me there self check out because she was to busy talking on her phone... I told her I didn't know how to ring up ice on the self check out and fat black lady got mad and was grunting... check your workers attitude and retrain them on customers service, no greet or how you doing when I walked in. It's more like OMG a freaken customer walked in and annoyed her.. management please take care of this matter I seen a lot of bad reviews on this store. This is the date and time I came in the store just want to make sure management get the right rude worker.. 06/30/2024, 03:15am
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July 2024 by Corey Johnson (Johnson Lawn N Scape)
Best Dunkin donuts we've had since 1999
And it's self serve :)
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June 2024 by Nikki Teshawn
Today I visited your store #4580. I never received any recognition as I entered the building neither did your employee speak or acknowledge my presence. I spoke anyway and she still didn’t speak back. I asked for fuel on pump #8, she just asked how much. I told her how much and gave me rewards card to be scanned. She never responded with a total but I paid it without a problem. The guy standing there tells her that she put it on the wrong pump(#7), she says, so…I know how to change it, all while rolling her eyes and head. I asked if everything was good and she says yeah you good, with all the attitude in the world!!! And He started giggling. She needs to either quit or figure out how to control or get This is not customer service. Just rude for no reason at all! If I were to be rude back, her feelings would have been hurt or she’d been pissed because you can’t be fat, ugly, and rude at the same time!
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June 2024 by Julie Douville
Not an easy place to get into with a class A gasser with a toad. If it’s not busy, perhaps. We ended up going across the street to Circle K. We only saw diesel pumps in the back.
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June 2024 by John Hames
Bathrooms are clean
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June 2024 by Carolann
? ☕️ To the small:skinny lady with very long hair & glasses who is a single mom of 3 working multiple jobs here in the morning, you are so KIND!!! ? pray your novels are best sellers ? ⭐️ Hope Pilot recognizes that she was working here ALL alone in the morning, cleaning shower, doing register! You have other places around the country with 10 employees sitting doing nothing & this woman was doing EVERYTHING here this morning!
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June 2024 by erick guadalupe
This is how employees work here. 4 showers waiting to be cleaned but phone is mkre important. Been waiting for more than 1hr.
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May 2024 by durmus ali saritas
moon above the pilot ???????
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May 2024 by Thad Huckaba
In the middle of renovation. Not bad tho...they have pilot coffee now, finally!!!
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February 2024 by Elias Fuentes
Rude cashier couldn’t get off her phone for 30 seconds to complete my transaction. Didn’t say thank you. She was looking down texting by the time the transaction completed….
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January 2024 by christine elliott
You just lost money by not answering the phone...whoops
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January 2024 by Don L (Pocketfleet)
Great prices, great facilities for commercial drivers and RV drivers but we use them all the time regardless... I just love pilot/flying J since my brother got me to sign up several years ago.
