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May 2023 by Jack Aldrich
Best company for booking very reliable and responsive!
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October 2022 by Ronin Roper
We met the owner of this location on site. He was professional, kind, and a pleasure to speak with! Be careful if you choose to have a conversation with him, you'll be there for hours (because he's an interesting gentleman)! LoL. Our truck was packed with everything we'd requested (a first in my travels), there was ample gas in the vehicle, the truck was clean, and parked where we could leave easily. If you're going to need a moving truck, this is the place to go! We drove all the way from Hilton Head Island.......and it was worth it. ?
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July 2022 by Mackenzie Mercer
If it was possible leave zero stars I 100% would. Drove 5 1/2 hours to move the remainder of our stuff out of Beaufort (fil drove 12 hours to help us) only to have our reservation cancelled one hour after receiving a verification text… makes no sense right? Couldn’t agree more. On top of that we spoke to Erica on the phone the day prior to the reservation as well. Then they were closed so we couldn’t even get another one (every where else didn’t have what we needed available at that exact time.) They didn’t even attempt to call us either & tell us they decided to cancel. It was wonderful having to get hotels for everyone while we waited for another uhaul place to open the next morning. Please don’t waste your time here.
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April 2022 by Brennan Bertrand
Absolutely useless. Canceled my appointment with no heads up
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January 2022 by F C
Why would you close at noon. I am traveling, my car broke down. Need a u-haul to get me to North Carolina.
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September 2021 by Corey Taylor
I showed up less than 10 min late and the manager canceled my order then proceeded to tell me that he canceled it. He then said that since it was in the computer there was nothing he could do. I called customer service and they put me back on the schedule but the manager locked up shop and left. The facts of this matter are bad enough but his dismissive and condescending attitude just made matters worse. I will never use or recommend uhaul again!
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August 2021 by Julio Gonzalez
Great custumer service in the entire low country
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June 2021 by Doctor Auto
Best U-Haul dealer in Beaufort
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April 2021 by ROBBY Simmons
.couldn't get the Uhaul app to.work.with my android phone
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January 2021 by Bill Reynolds
Very thorough and very helpful!
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October 2020 by Kiana Alston
Idk what the guys name was that was working the desk but he was nasty towards me, very Condescending, made me feel like he was talking to a child and I’m 23. So I left the truck not knowing that I had parked the truck in the way of the entrance of where he got the trucks from the back, he then proceeds to call me and leave me a threatening message saying that “if i don’t come back within the next 20 minutes he was going to charge me an extra $50 dollars for blocking his gate.” The only reason I parked the truck there is because there was already another truck there so I thought it was okay, he did not have to talk to me in a nasty tone or threaten me like that. This will be the LAST TIME I use U-Haul for my moving needs.
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October 2019 by Alexandra Gordon
John was an absolute pleasure to work with! After my initial U-haul reservation fell through, John was able to set me up with a trailer within minutes. He was extremely polite and helpful.
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September 2018 by RK 1.
I've rented trailers twice and both times had very positive experiences. The trailers were in great working conditions, zero issues.
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September 2017 by Devin C.
I went to the store to pick up a motorcycle trailer. The man who works there did not seem to be in any hurry to help the customers and when he finally got to me he took me out to the trailer which was obviously damaged. As he tried to put the trailer on my truck he was slamming it really hard on top of the hitch ball on my truck. It was obviously damaged and he didnt care he just wanted to get it on so i could take it. After trying to give me a damaged trailer he took me to another one which fit fine and told me i was good to go and he would change the paperwork up saying i had that trailer now. 2 weeks later i get charged 280 dollars on top of the 40 i already paid from turning the trailer in on time. Turns out he messed the paperwork up and i paid for someone else's trailer fees and damage to the trailer. Just go to another Uhaul or dont use them at all.
