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February 2024 by Samantha Zadan
This review is solely for the pharmacy. I’ve used this pharmacy only once prior with the same treatment. I go to pick up my medicine straight from urgent care (I confirmed through MyChart the medicine was sent and verified the location.The pharmacist proceeds to tell me they don’t have my prescription - that it “clearly wasn’t sent” and to call my doctor to handle it. Every single pharmacist was in a rush to start closing for lunch, and I even received an eye roll when I asked if the pharmacist could double check to see if the prescription was there and what my options were following that it wasn’t. The main pharmacist I spoke with made it clear I was an inconvenience at every turn and the others chimed in that they need to close for lunch so I need to figure it out.Called my doctor during all this, confirmed the pharmacy DID receive the prescriptions but when shared with the pharmacist they said it’s not true and it’s lunch and shut the garage door thing they have - all the while complaining about “all the customers today have been something else.”I don’t expect anyone to bend over backwards for me and I understand they’re hungry, but a little kindness and decency goes a long way. I will never again go here nor recommend anyone deal with their pharmacist’s.
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February 2024 by B D
No idea how these pharmacy employees still have jobs with CVS. The pharmacist must vouche for them since she is the epitome of hateful. My most recent experience was a prescription called in by my doctor, she calls me to tell me they don't have it and don't know when they will. I asked if there were any other CVS or local pharmacies with it. She says she doesn't know but I could call around and if I find it to have them call her to transfer the prescription because "I'm too busy to deal with this". Luckily I was still in the doctor's office and they changed the prescription immediately. Then when I arrived at the window and told her my name, she tells me to pull around and not "block her window " until she's done. I think not. There wasn't a sole in the line but me.Previous to this, same "pharmacist " couldn't seem to enter my prescription as the DOCTOR wrote it, which caused my insurance to deny it, and she continued to tell me I would have to pay for it (it's quite expensive) but I knew she was putting it in incorrectly and kept trying to explain. She wasn't hearing it because her ego won't allow her to be kind, friendly or wrong. Another pharmacist finally got it corrected. I HATE this pharmacy but unfortunately it's the one my insurance requires ....0 out of 10, do not recommend
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February 2024 by Dana Petrosino
Employees are lazy and rude. I had a UPS Drop off and they told me to go elsewhere. I have not had this issue at other CVS stores.
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February 2024 by Mandy Ledford
Do not use this pharmacy. They never have the medicine that I use on a regular basis in stock and I have to go without until they order it and it comes in. Could be a couple of days, could be a week or more. The staff always treats you as if you are bothering them and are very rude. They do not followup with anything and have no business dealing with medicine and people's well being.
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February 2024 by Melissa H
Very helpful and friendly in store and pharmacy love this cvs, suprised not more 5 star ratings? Big store well stocked.
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January 2024 by Millstone Pictures
Don’t use this pharmacy if you need life saving medication!!! My doctor called in medicine I needed for pneumonia, they neither called my doctors office back or me, to tell us they didn’t have it in stock. They waited until I came in, my doctors office was then closed for a 3 day weekend holiday. I WILL NEVER USE CVS PHARMACY AGAIN!
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January 2024 by Lawrence Hill
Very over priced merchandise
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December 2023 by nati gomez
Great and clean store very friendly staff ?
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December 2023 by Mike Jenkins
Stopped by the drive thru window. The employee just stood there like omg, I have to actually do something, then told us we have to come in for service. Exactly what is the purpose of having a drive thru. We were picking up an allergy med that was behind the pharmacy anyway. JS
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December 2023 by Elizabeth J
Worst service. Worst pharmacy personnel. In all honesty avoid this place at all costs.
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December 2023 by Abria Anderson
Awful awful awful!!! I wish I could give the 0 stars!! They never answer the phone, the staff is RUDE and they make sure they make it known that they will not go out their way for their customers . This is the worst pharmacy I’ve ever come across! You have to wait in the drive thru line for at least 30 -45 minutes. Do not get your medication sent here. You will regret it!
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September 2023 by malinda searles
This place treats you like an interruption to their day and apparently it’s ok to yell your personal information across the room instead of take a few steps to actually help someone. I doubt they would want someone to treat their loved one the way they treat someone simply because they need the prescription filled. Which I thought was what they do. I shows they don’t care at this location at all
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May 2023 by Erin Hayden
After holding on the phone for 16:27 minutes, I finally just hung up. I believe they don’t answer hoping you will give up so they don’t have to do anything. The drive through takes forever and going inside is not much better. You would think as slow as they move, they would at least be friendly but that is not the case. Worst pharmacy ever! I hope to be switching soon!
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April 2023 by Ridge Nutter
Very poor service in the pharmacy drive thru on Friday March 17th at 8:30pm. Very rude customer service.
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March 2023 by Megan Singleton
This pharmacy is the worst. Rude staff, always out of medicines, and absolutely not helpful to find what you need. They’ll just sit there and let the phone ring. I’m moving everything to a new pharmacy.