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July 2024 by Michael Walker
BEWARE - rates will go up regularly by $5-10 per month every couple/few months. When you call to ask about reducing them, they wont unless you move all your stuff deeper into the warehouse.
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June 2024 by Sharon Downing
I moved into this unit during 2021 in the height of covid. It was a very distressing time, my movers were not so savory; however, Nick made everything so much better. He was the manager then and still is now! He helped me navigate a national moving group that grossly mismanaged my move and lent his presence (which was beyond appreciated) in the midst of our distress. The people in these businesses are what make them most successful and I'm grateful for 3 years with Nicks professionalism, compassion for us, and business acumen. He deserves 100 gold stars!
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June 2024 by Kevin Legere
Virginia, the storage rental gal, is wonderful to work with.
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May 2024 by anthony just
I like this storage company because the people were very friendly and helpful
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April 2024 by Joel Ortiz Galvez
I have 2 units in this place and 5 other units at another company. The only reason that I have not left is because I hate moving stuff around, and the staff is very nice to us. However, I have never been happy about having two price increases within the first 6 months of occupancy (hopefully, not another increase in my anniversary), while I have never had an increase in my other locations. Probably, this is a good place for short-term storage, rather than long-term, if at the mercy of price increases. Have never had an issue about theft (I carry my own private insurance, though).
Update: I would not have added an update to this review but I decided to finally move to another storage company at the end of March and ironically received my third rate increase notification within almost a year or so right after turning the units in! From just around $136 initial rate, the rate eventually went up to more than $183 per unit within 6 months and $216 by now! Never even asked for a military discount! So if you are planning on staying more than 2 months keep that in mind.
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March 2024 by G R
Great staff to guide you through everything. Great location between Simpsonville/Mauldin.
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March 2024 by Dante Dendy
Virginia Key assisted me with everything I needed and helped me pick out the perfect size unit for my belongings
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February 2024 by Dennis Stanton
Gate locks at 10pm so be prepared for that. This place is huge.. very easy to get lost in as well as very hard to find your unit.. recommend having a staff member show you around. Units are supposed to come with a lock which is inside the unit… mine did not, however a simple adjustment and your good to go. Price is reasonable.
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February 2024 by Julie Smith
Easy to talk to and choose which size I would need.
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December 2023 by Kathy walters
Great location and reps are their to help any way they can.
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December 2023 by Debra Cook
Always clean. Always friendly. Always professional.
I always feel secure.
Virginia, the office manager, is the BEST!
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November 2023 by Danny Pritchett
I currently have a unit in Greenwood County with another company. I wanted to bring my belongings closer to my new job so I looked into this business. I called and setup for getting a unit tonight around 6:30pm. I arrived about 10 minutes later and told the lady at the call center I didn't like what I saw from outside the gate because access looked hard. I had watched a truck enter right in front of me and go in a small door after walking up steps. Theirs only one door that raises up as a dock on the entire building. I was told that the map she had showed the doors to access my unit would be much bigger and better than what I saw from outside the gate but I needed to sign the paperwork digitally to get a gate code to go see for myself. So I had to trust her and go through with the process. I'm still on the phone with her as I go find the unit telling her all along how far away it is and all of my concerns. We open the unit and immediately I realized the one I currently have is bigger and better and I asked for a refund. I was told that department was closed. If they refund me I will consider taking this review down if and only if it's done immediately. If I have to wait several days the review will remain for sure. I didn't feel like the place was safe for myself yet along my belongings. Highly recommend going elsewhere especially now seeing how much theft they have. I'll stick to my unit in Greenwood County and make the drive because they have much better access and security measures.
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November 2023 by Pat Hoover
My need for a storage unit is not common. The property manager (Virginia) was extremely helpful, courteous and her friendly, patient service afforded me a major relief during a stressful situation.
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September 2023 by Janet Sacklow
Clean and bright
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August 2023 by Flyingtadpole27 Cox
Associate who helped us was very friendly. Units are clean. The only negative was there are very few carts to get items from loading dock to storage unit. We had to search for one everytime we went and there appeared to be only 2 or 3 and one was broken.
