Tri-County Ace in Pickens is highly praised for its friendly and helpful staff. Customers often mention how attentive and honest the employees are, providing excellent service without being pushy. Staff members like Max, Will, Angie, and Jessica stand out for their professionalism and willingness to go above and beyond, whether helping with tools, plumbing, or paint. Customers appreciate the warm greetings, personalized assistance, and genuine care shown by the team, making shopping here a positive experience. The store offers a good selection of products at competitive prices, and the staff’s positive attitude creates a welcoming atmosphere. Beyond shopping, the store’s employees have also been described as caring and supportive, with some mentioning that working there feels more like being part of a family than a job. Overall, Tri-County Ace is celebrated for its excellent customer service, friendly environment, and a staff that truly cares about the community and its customers. It is the preferred choice over larger box stores for many in the area.
Super-helpful, super-friendly staff that is very attentive but not pushy. I love going to Tri-County Ace in Pickens and it is always my first choice above any of the box stores.
August 2025
They really are knowledgeable about the products they sell.
June 2025
Very friendly, positive, honest, business. Employee Max was so helpful with our hedge trimmer, he knows his business, excellent #1+ service! I've been to several other Ace type stores in the area and non of them can even come close to the customer service we have received here!
