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August 2023 by Mika King
I was helped by Ashley and had the most horrible experience ever! She was more interested in making a sale instead of making sure the customer understood what they were buying. Every time she helped me with an item she took it to the register like I was ready to check out. I would have spent more if I didn’t feel rushed to make a purchase. I will be contacting corporate office to file a formal complaint. Very unprofessional, rude, and wasn’t knowledgeable on products. I will never spend my money in this location again as long as she’s employed. I wish I could give no stars.
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July 2023 by Tamika King
I was helped by Ashley and had the most horrible experience ever! She was more interested in making a sale instead of making sure the customer understood what they were buying. Every time she helped me with an item she took it to the register like I was ready to check out. I would have spent more if I didn’t feel rushed to make a purchase. I will be contacting corporate office to file a formal complaint. Very unprofessional, rude, and wasn’t knowledgeable on products. I will never spend my money in this location again as long as she’s employed. I wish I could give no stars.
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July 2023 by Ms. Toni
Said they closed at 8pm on Google Maps but got to the store at 7 and they were closed.
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February 2023 by Brandon Bradford
Store claims they open at 10am, but door was locked, tried calling store and as employee walked out from the back, I watched her send me to voice mail.
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October 2022 by Sarah Klopp
Well stocked, knowledgeable and very helpful staff!
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April 2022 by earl taylor
Great return policy.
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May 2021 by Sonia Resto
Nice store i found everything the only was some time i don't found my color for my hair but everything is okey nice costumer service .. I am appreciate for everything
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March 2021 by Maegan Peña
LOVE THE GIRLS HERE ! Very helpful with product information , store is clean and staff is friendly ! Love how it always looks so neat in the store !
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June 2020 by Nicole Cromartie
It’s 10:23 am & I’ve been calling the store I even knocked on the door but no one is here! I have a busy day today & have no time to be waiting on no one! I’ve been here since 10 because I wanted to be here once y’all opened but no one is here & I’m annoyed! BE ON TIME! It’s a Monday!
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April 2020 by ASHLEY Hoover
Zoey was the best helper ever with the curbside pick up! Thanks for all your help :)
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October 2019 by Visual Legacy
I was given incorrect information about my purchase and when came back to return my purchase the manager was not only rude, but not knowledgable of the products they carry and only referred me to Customer Service.. The store is only concerned with making numbers for the day...POINT BLANK so not able to get refund and manager did not want to hear anything i mentioned about what her employees advised me just to close a sale... Guess the customer is not always right... Corporate will be hearing from ASAP.....
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August 2019 by Jazzlyn Williams
WARNING TO PEOPLE OF MULTICULTURAL OR NATURAL HAIR AS MYSELF!This store deserves no stars.Today I visit Sally to buy some products for my hair and was ask can I help you in a rude tone and then told I had multicultural hair and my products are over there by a girl sitting on the floor by back wall. So I ask what does that mean to be multicultural she stated not to be racist but you know what I mean. I felt this was very rude and disrespectful. I am regular customer and often spend 100 or more dollars here but I will not be returning back there anymore. I felt very unwelcome and disrespect. She deserves to be fired for being racist!
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April 2019 by Raven Peeples
Very friendly and helpful
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March 2019 by ThaFoxie 3950
One of the employees was smoking right outside the inter and exit door. I have asthma, so I had to hold my nose as I walked out the door.
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June 2018 by Meg Jacobs
The ladies who work in the Orangeburg store are very nice and helpful. I will be back in there.
