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September 2023 by Cindy Sturgis
Marco did a great job explaining everything and making sure I was able to take advantage of some great discounts
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August 2023 by Ann Gaccione
Josh was extremely well versed in all the options and getting the new phone that I didn’t expect. He is personals and explains everything in detail until you understand. It was a pleasure working with him. He’s a keeper! Josh is the kind of employee anyone would be thrilled to have. Excellent work ethic. Thanks Josh!Ann
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August 2023 by CC
I just went onto my work's business plan. The young man who helped us was kind, courteous and efficient. He also helped us get the best phone for my job and onto a less expensive plan. I never used to be a Verizon fan. My experience at this location with this gentleman changed that! Thank you
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July 2023 by Jerry Obermeyer
Such a delightful person I had the pleasure of working with today. Miss Antoinette! She went the extra mile and then some for me..a real service to our community ?Thank you so muchKim
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July 2023 by Phyllis Taylor
John was very helpful! H.e was very knowledgeable, patient & polite to me, a Sr. Citizen. I REALLY appreciated his all he did
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July 2023 by Anthony Stea
Sean was a great help he repaired my phone with no problem and I walk out as a very happy and satisfied customer thank you so much Sean
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July 2023 by Kj Pi
Mercedes was a pleasure to deal with. In all the 23 years we have been with Verizon, we have never had someone so knowledgeable and pleasant to work with.
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June 2023 by Fernando Lossada
Would not recommend this store unless you’re trying to buy something. If you’re having any kind of issue with your phone they will make sure to let you know with their attitudes that they’re only salespeople and not technicians. I forgot his name but the person that “helped” us last was a gentleman with red beard and hair sitting in the first desk to the left. I understand you are not provided with the knowledge and tools to fix all problems but at least you can be nice about it!He kept treating us like we were annoying and ended up sending us to the other Verizon store in Bluffton. They were able to help us solve our issue right away so I recommend the “corporate” store!
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June 2023 by Pam Gower
I went to Verizon yesterday to buy a new phone. Spending the afternoon in a cell phone store is one of my least favorite things to do. Boy was it my lucky day when I got Jordon as my representative. He was polite, patient, knowledgeable and explained everything in detail. Jordon searched all of the promotions and found me the best possible deal. He transferred everything to my new phone and even connected the Bluetooth in my car. I hope Verizon knows what an exceptional employee they have. Jordon made a typically frustrating experience a pleasant one. Thank you Jordon.
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June 2023 by Daniel
My wife and I just went in to get both our phones upgraded and it was probably the best experience I've ever had with this process. We were helped by a super nice guy named Marco who was new to the store and was being trained by Max. Both of them answered all our questions and gave us great advice on how to save money with out plans. I couldn't recommend this location enough for your needs. Both my wife and I walked out with brand new Samsung S23 phones and smiles on our faces.
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June 2023 by A M
Must Read Before Going!!! This store is very good at tricking people into higher bills and unneeded services. They are so good at it that people thank them without ever knowing it happened.#1 they are a dealer, not Verizon so they need to make money other ways. 1st scam, they will ask if you would like them to set up your phone because they can do it faster and it's no trouble at all for them to help you out. Then they will sneak a fee of over $100.00 on your bill when you ask them about it they will say oh that's the normal new service fee Verizon charges. We you get your 2nd bill you will then be charged the real Verizon setup charges and you just robbed by this store.2nd big way they will rip you off is, they will quote you an amazing monthly bill rate to get you to switch, but when you ask for a copy they say their printer is broken but it's fine. "I should took a picture" They quoted my family 190.00 a month. Our real bill is $360.00 a month.The dishonest store hires a bunch of young boys that are willing to pull these scams. Because they can't get you as good a rate as going directly to Verizon, and it's harder for them to make money with Verizon getting most profits they have a lot of tricks no one catches to profit off you fraudulently. Stay safe and just always go through Verizon directly and never these authorized dealer fools!
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May 2023 by Randall (Randall)
Be careful buying from these guys! They don’t disclose everything to you in regards to promos and how they work. I worked with Juan, then promised by I believe his name was Dalton or Dillion. Either way, I was suppose to receive a call letting me know that the trade in promotion had been corrected. Not only have I not been called, but my bill is still showing that it’s not been corrected. This was back in mid April I bought the phones. Went in to buy my son a phone, but instead left with 3 phones, and this is how they take care of their customers. Good luck getting good service if you're not making a purchase, commission sales at its finest. They also don’t have managers, but do have supervisors. However, apparently they’re useless because they can’t even fix something Juan messed up as I was told only Juan could fix it.
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April 2023 by Ellen Estes
I just bought a new phone ( and other items)from the Verizon store on Okatie Center Blvd. We had the honor and pleasure of working with Sara Kim. She was so polite, knowledgeable, patient and kind. She treated us like we will not technology illiterate (as we really were) and took her time with us even staying hours past her quitting time. She checked on us often at home on her time and met with us the next week to answer our many questions. I can't think of anything she could have done to make our experience any better. I highly recommend her. If you need any phones, tablets or watch, (even internet) I can't express how satisfied and pleased you will be if you have the same honor as I did to work with Sara. She also has a great sense of humor which made our time there enjoyable. On a side note, we had to go back at a time she wasn't there and Codi was also helpful.Cellular Sales is very fortunate and lucky to have Sara in their camp.
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April 2023 by B Wayne
Sean O'Connor is an excellent Verizon Sales Associate! When I went to the Verizon store to trade in my old phone, he was very focused on meeting my specific needs & getting me the best deal possible. Sean was very detailed in his explanation of the program & in the transfer of all my information to the new phone. I would highly recommend Sean!
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March 2023 by Kathy Dunigan
Mercedes was very thorough, patient, and helpful in the purchase of my new I phone. She pointed out several things for me to think of on the other phone also. She registered my case and protection devices. I was impressed with her professionalism and knowledge. I would highly recommend her!