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November 2023 by Mitch Grant
Great service. Friendly professionals. I had an appointment, which they suggested.
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August 2023 by Shane Reasoner
THIS PLACE IS A JOKE. don't waste your time, ITS NOT WORTH IT. when I bought tires 4 months ago, I had an appt set up for 5 pm. My car wasn't lifted up until 7......they were not busy. I was there for over 3 hours and had an appt. Just called to get an oil change scheduled, only to talk w 8 people over a 26 min period w no one able to help or get a manager. I finally got automotive at min 27 only to be told no appts for oil changes, theyvare 1st come 1 st served. WHAT A JOKE
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June 2023 by Gregg Ford
I made an appointment at this Walmart Service Center on June 10, 2023 for an oil change and was supposed to get four new tires all at the same time. The appointment was for today on June 16 at 11A. I was assured the tires would be in stock by today because when the appointment was made , there was only two in stock. The truck always runs on Wednesday or Thursday. Or so I was told! When I got to the service center today at 11A , I was checked in by a nice guy(unknown name). I was told the tires had not arrived at that time. I was disappointed, but I just told him to do the oil change since I was already there. I understand that things happen and run late at times. He took my number and was going to contact me when the vehicle was ready. After two hours and forty five minutes(1:45), I walk to the back and see my vehicle sitting in the spot where I parked it in the service lane. It had not even been looked at, but the other vehicles in front of mine when I arrived were already being serviced! I had an appointment!!! What is the point of an appointment? WTH???? I took half a day off of work to get the vehicle there at 11 and waited around all that time for nothing. Two hours and fifty minutes later I was telling the lady at the checkout counter to give me my key back and I left. I told her that was unacceptable and pathetic! She said “Sorry about that!”. Really???? I called back and this person who was supposedly the manager came on the phone and said he was new and unfamiliar with operations. He was useless and clueless!!!! He said he was sorry and hoped that I would come back to use them again. I bet he does! Never happening as gain! Half day off work, no oil change and no tires! Also , no justification or any reimbursement to hopefully bring you back. I gave one star because I could not give zero stars!!!! That service center SUCKS!!!!!! On the bright side, I had time to spend $300 inside the store on things I actually needed. Thanks for everything Walmart!!!!!!Service: Oil change
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January 2023 by george fore
Not very long wait time and service was great
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December 2022 by Mononoke Ashitaka
1. This team is wonderful. 2. They know what customer service is. 3. I would drive right by the closest Walmart Auto Care center in Coastal Grand to go to this one.My Grandmother needed a car battery and the team at this auto care center is by far the best I've ever encountered at a Walmart Auto Center. Hopefully a manager reads this and recognition is involved. All the other auto centers could learn a thing or two from this team.(I'm from out of town and I would even say the RVA/NOVA teams could learn something from them too!)Service: Auto battery replacement
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September 2022 by Roy Hemion
Good serviceJust came in for 2 tires ended up buying 3 dextero brand tires at 120 a piece.Thanks Walmart for the convenience.
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September 2022 by Jeremy N
Cheapest full synthetic oil change!!$46.99
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August 2022 by Christopher Robb
Excellent customer service - will definitely use them again.
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July 2022 by Adam C
Got some shopping done while they rotated my tires.
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July 2022 by Tim Duffy
Had an oil change, and the team did a fantastic job. The person (man) at the front desk was the best.. I will go back.
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July 2022 by Jim Love
Great people. Very accommodating
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July 2022 by J PJ
Don’t trust this place with your vehicle. First got an oil change on one occasion and they for some reason unplugged my engines air intake tube causing it to stutter and violently shake. Don’t know what that would have done. More recently I got all four tires replaced and unbeknownst to me, they apparently didn’t tighten the lug nuts properly. I know this because I am currently sitting in a gas station parking lot after the tire almost snapped off the housing on the rotor while I was driving. I’m two hours away from my hotel in the middle of no where and there’s literally no one to repair it because it memorial day weekend and tow will cost about 1000 dollars. They literally could have killed me. Im now totaling several thousand in out of pocket cost, never mind almost killing me, and they refuse to reimburse me. They didn’t even say sorry.
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June 2022 by Laurie A
Got 4 new tires about 2 weeks ago. The guy at the register who looked up my tires, etc. was super nice. Price was good, done in a timely matter, and things went smoothly. The reason I gave 4 stars is because when I went to get my oil changed and oil leak fixed a week later (different place,) the mechanic noticed I needed brakes and rotors. They actually showed me the grooves in the rotors. I can’t help but wonder how the person who put on my tires didn’t notice. If he did notice, why didn’t he tell me I barely had any back brakes left?
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March 2022 by Hunter Jackson
Sat for 3 hours and then they told me they couldn't get the lug nuts off the tire I wanted changed.Terrible service. I would try somewhere else if I was you.
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March 2022 by Paul Crowder
Been happy with service they allways take care of my wife's suv