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October 2023 by winnie knowles
I have been loyal to this store for 7 years. Been through changes of staff and sales and always had a great experience. The guys always helped with vapes, coils and juices. I went in an hour ago for coils. Couldn’t get it out. The guys usually take it out for me in that case. The girl with long black hair was unbelievably rude. Could care less if I needed help or spent money there. Customer service is everything to me. I will never go back. Went to new store by SuperCuts. He was so helpful and my coils were $5.00 cheaper. Will miss Vavavape.
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July 2023 by J Moo
Amazing experience…the glass on my tank is hard to find and I’m 4 hours from home so I told him I may just buy a new tank from him. Did he try to push an expensive new tank on me? No…instead he introduced me to the disposable tank, which I’d never heard of! I swear most shops would push that new tank. Forever customer
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June 2023 by Faith Denton
They sell products that they DO NOT stand behind! They sold me a burnt vape and not even an hour later would. It exchange it due because “unfortunately, you have to stay in the store and try them” well the vape burnt out after an hour! Not immediately! So basically they are willing to lose customers over $10.00! Good business model!
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April 2023 by P
A+ customer interaction. Took the time to go over all my detailed questions with multiple devices and share his own experiences without making me feel unwanted or pressured to hurry up. I walked out with a new device knowing exactly what I was getting and won’t hesitate to go back. Highly recommend!
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January 2023 by Stacey Billings
I went to the vape shop not exactly sure what I was looking for. An associate, Deborah Trail, greeted me and instantly made me feel comfortable. She made great suggestions and I left with exactly what I was looking for! I would definitely refer this store to my friends!
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January 2023 by Donta Evans
Brought a brand new vape charged it all night. Next morning it doesn’t work. I just wanted a replacement device. All this lady did was laugh and smile while providing absolutely no customer service. No replacement or refund was issued. This shop has faulty vapes and they know it. Don’t trust these crooks with anything. The guy in this picture was also laughing about the products not working they said it’s not their problem if their products don’t work.#scam-cam
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January 2023 by EBS
I went into the store to buy a vape because of its reviews. I asked the clerk if I could use ladies room and he looked at owner who shook his head no to clerk. So I asked a couple questions about my preferred vape and made a selection as to which one I wanted. By this time I really had to use the bathroom and clerk started telling me about specials. I said I may be interested but I must use the bathroom before I can finish purchase. Once again, clerk looked at owner and once again owner shook his head no. I barely made it to the exit door but wasn't fortunate enough to make it to my car. Luckily I had a dress on and a towel in my car. You may have great smoke products and 4.6 stars, but it appears you don't have empathy for others.
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January 2023 by Jacob Baxter
Best vape shop hands down!!!! Great selection of disposables , ejuice and hardware. I noticed they are starting to carry some really good delta blends to! The guy and girl that work this location are always helpful. I drive 30 mins from NC just to shop at this store.
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January 2023 by Joselyn Brooks
Very helpful employees. Helped me and stayed after hours to make sure I was happy. I couldn't have asked for a better experience! Highly recommended. Cheaper options too!
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September 2022 by Nancy O.
Vavavape was an exceptional vape store! I was really impressed with their selections of both vapes and juices. I needed a new vape and I don't have a lot of experience but luckily their employee had a lot! Bobby was able to set me up easily! With just a few good questions about my level of experience and my vaping preferences, he had me set up in no time! Now when it came to flavors, they have so many it is really hard to choose. So I bought 5! Lol! I am very happy with my choices! Thanks Bobby for all of your great help!
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January 2022 by Katie Ramsey
First time coming here, and Jared (sorry if that's not how you spell it!!) was AWESOME to encounter. He was pleasant, knowledgeable, and super easy to get lost in conversation with. I will definitely be back.
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January 2022 by alecia mitchell
Hands down the best store you will find. The juice flavors are masterfully crafted—you get exactly what you are expecting. And the service is is prompt and efficient, Emily is gracious and highly skilled at making sure everything runs like clockwork. This has been my go-to shop for years, thanks for being awesome!
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January 2022 by private privacy
Jared by far is the Nicest most friendly and helpful employee in any retail store I’ve ever shopped! Seriously made my experience so pleasant and fun! I would definitely recommend this store to EVERYONE!! Clean well stocked and easy to shop at ! Thank You so much Jared !! I can’t wait to come shop at the store again ! It was great meeting a sweet knowledgeable friendly young man !!
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June 2021 by Gia D.
Nice shop. The workers were very friendly and helpful. Answered all our questions. Great selection of vapes.
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January 2019 by Jessi Hathaway
Hi, Kelly was a great guy, very helpful and kind person. I was able to get exactly what I wanted and more. I will definitely be coming to this location due to his service.