-
January 2024 by Elizabeth W.
I was dealing with a large home improvement store in North Myrtle Beach, (Lowe's) attempting to get a new washer/dryer installed. I made three, 4 hour trips to NMB after being advised that all was good for delivery. Three times, on the morning of delivery, I was informed that my dryer was back ordered. I finally cancelled the whole transaction. As renters were coming soon, I went to Dew's in a panic. Thank goodness! The employees of Dew's were so helpful. I was directed to the size that would work in the condo and within a few minutes walked out with a smile. Delivery was guaranteed for a specific day and actually came and was installed that day. The installers were professional, as were all of the folks at Dew's. I will never deal with another big box store . Save yourself some stress and grow to Dew's first. Elizabeth W.
-
January 2024 by Michael M.
They talk the talk but don't walk the walk when it comes to standing behind their work, very dishonorable right up to Dew himself with his lies of customer service!
-
October 2023 by Joy Allman
Recently purchased a new refrigerator, washer and dryer from Dew's. Jonathan was great to work with and very knowledgeable about the products. So glad to purchase from a locally owned business. The delivery crew was great too.
-
June 2023 by Lourdes C.
Got all of our appliances from Dew's for our new construction home. Chris was just so wonderful and very accommodating to our needs. Their prices are great. Delivery and recommended installers were outstanding. Thank you so much for the service.
-
June 2023 by Carrie E.
We had our dryer go out just before leaving to go back home. They were very prompt and accommodating. Rich came out performed the diagnostic and had the part on his truck. He was very thorough and conscientious in getting the job completed and the dryer put back in the closet. We will most definitely keep their name on our list for future needs.
-
March 2023 by Bruce Barber
Jonathan was very detailed and patient with us - and your delivery staff was in and out without incident just a constructive criticism since I am also in the service business, we were told 9:30 am and didn’t show up until 10ish - a big deal? No, but a heads up would have been appreciated.
-
March 2023 by Patricia Zimmer
Excellent customer service! Installation of appliances done by professional, courteous staff ? . Highly recommend
-
March 2023 by Sharon Mozingo
We just moved to SC and we need a refrigerator ASAP. Jonathan was very helpful and assisted us with getting a refrigerator within a few days. The gentleman that delivered the refrigerator was awesome. They set everything up they noticed the gasket around the refrigerator was broken and they order the part right away for us. We received an email letting us know that the gasket was ordered and they will contact us when it comes in.
-
March 2023 by Sandy Kelly
I have been using Dew's for over 20 years. They r excellent with repairs. I also have been purchasing my,appliances from them through Billy Jackson. I would recommend them highly.
-
March 2023 by Jan Pitman
Always a pleasure dealing with Dews. I’ve purchased appliances for several homes.Sales & service are excellent. Highly recommend.
-
March 2023 by Leslie Massaro
Shop local. Dews appliances and prices are on point. They back there goods. The installation and take-a-way was fast and easy. The installers were clean and professional. Great job!
-
March 2023 by Larry Hackworth
Love working with a full service dealer instead of a big box store. Service after the sale means a lot to me and I am all in supporting our local businesses
-
February 2023 by Mike Donaldson
My request for service was responded to very quickly. The service guys were great as always; careful, neat, explained the problem and suggested solution and cost and were professional and very friendly and polite. The problem, a defective refrigerator fan, was replaced in a timely manner. Thanks Dews for the good service!
-
February 2023 by Martin Flohs
We were looking to work with a local appliance company and were referred by many to Dews. We were extremely happy with the quality of the products displayed and carried. The delivery went well and efficiently and they disposed of our old appliances as well as disposal of the new appliances packaging materials. Thank you again and will also refer you highly to others.
-
February 2023 by Sharon Liberty
The technician that was sent to us was Awesome!!! He was very knowledgeable about our system and explained everything to us so we understood exactly what was happening with our system. I will definitely pass along your company info to anyone we know. I am a Realtor and it is always good to have knowledgeable people to work with. Looking forward to having a long relationship with your company.