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July 2024 by Lisa W
Well staffed at this location ...after 10:30 PM. Felt safe & secure & happy to get my deodorant when all other stores were closed! The store was busy! So staying open is a great idea!
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July 2024 by Mike Sharp
Made an online purchase for pickup at this location. The confirmation email said don't go to the store until you've received an email saying your order is ready.
I waited over 24 hours and called the location. The person on the phone had the audacity to say that it was my fault; that I should have picked it up yesterday. I explained that I didn't receive an email saying my order was ready, and she said, "Well, I don't have control over the online system."
Be that as it may, she still could have worked a "sorry" in there. But she didn't, so I hung up and called corporate to cancel the order and get my money back.
Spoke to someone outside the US. He said he needed to contact the store for them to cancel it, and he put me on hold while he called them. Then he returned to me and said, "They said you hung up on them." WHAT DOES THAT HAVE TO DO WITH ANYTHING?
Incompetent customer service. Won't ever go back.
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May 2024 by Kathy
Found what I was looking for and clerk was very helpful
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March 2024 by Art K.
A good representative for the franchise. The facility is clean and well-maintained, with the standard selection of items for this type of outlet. Staff were attentive and responsive.
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February 2024 by Karen Barnes
Excellent service!
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December 2023 by Sam Koja
This CVS staff has capable, friendly, and helpful individuals who try to assist you during your shopping. Merchandise is clearly marked. Store was very clean.
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September 2023 by Kris Luvssushi
Rude Pharmacy employees like to play around and socialize and let the line back up to the road. When I asked to speak to a manager they said there was no manager there and another employee said the person in the red shirt was in fact they manager and that person direct lied to avoid accountability. Some of these Pharmacy employees need to be re-staffed. Come on CBS get your act together! The other CVS in Myrtle Beach is 24 hours and not like this badly disorganized poorly staffed place. It's also dirty. Just take a look at the parking lot
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August 2023 by Corinne Kalev
Why can’t I get someone to answer the phone. Ridiculous customer service.
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August 2023 by Rusty Shackelford
Lazy staff
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August 2023 by A “Nugs”
Hours are so wrong it's not even close. They close at 7 not 12
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August 2023 by Michelle Farrar
Love the coupons
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August 2023 by Henry Huang (Boba shop owner)
Nice staff
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June 2023 by Ashley Towery
We are here out of town and decided to try and refill our sons frequently out of stock medication. This CVS had it. We went to pick it up and had a hiccup with our insurance. The pharmacist offered to call our pharmacy at home to get the needed info! You don’t see many people go out of their way to help customers like that anymore! The store was clean and seem stocked. Whole encountered staff was friendly!
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May 2023 by chris little
CVS is like an old friend. Each store is stocked nicely and the pharmacy is well ran. Plenty of stores around the area.
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May 2023 by Gaven Caulder
Incredible staff, wonderful people. Everyone there is so nice, just a heads up the time online is wrong! They actually close at 10pm, and they shut the doors a couple of minutes early.
