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December 2024 by kevin kell
Matt my service advisor and his team were great. They accurately diagnosed my trucks transmission problem, kept me updated with the status of the repairs, truck shifted great when I picked it up.
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November 2024 by Kim Manos
WW William's what can I say we broke down on the ocean lost both MTU belts had numerous leaks and were at the mercy of Charleston SC. We booked into an amazing marina Safe harbour and they suggested calling WW Williams as they were an MTU dealer they came highly recommended. I was put through to Chris when I called he sent his technician also Chris over to assess the situation and give us a quote. That afternoon parts were ordered and arrive the next day. Chris had his 2 technicians there the next morning dismantling everything. Parts arrived at 11 as promised and by 4 pm everything was on fixed and running perfectly. They cleaned any mess from before left engine room sparkling and were on there way they also rearranged their schedule to fit us in and get us on our way pricing was amazing and quality of work was 10 out of 10 it's been 5 days of running hard with no issues at all I would highly recommend if you need an expert shop to repair your boat the only one to call is WW Williams thx for everything Chris and your team.
Kind regards Captain Kim
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November 2024 by Darell Smith
Excellent Customer service
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November 2024 by Scott Berlin
Serviced advisors were very good. But I took my RV in while staying close by for an engine oil change, generator oil change and trans service. They originally said it’s 6-8 hours of work. Took almost 3 days for it to be completed.
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March 2024 by Tim Hiott
Great place to get your truck worked own
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March 2024 by Lee Smith
I had my 2004 Monaco Signature with a Detroit Diesel Series 60 14.0L six-cylinder engine serviced recently at the Charleston (Ladson), SC WW Williams shop. They did the top end maintenance to adjust the valves and fuel injectors as specified by Detroit Diesel. This is a very tough job as they had to use access hatches in the master bedroom and the closet. They thoroughly protected all of the coach interior areas worked in. The Allisson 4000MH transmission filters and fluid were changed. The Roadmaster S Chassis was fully serviced and inspected. All of the work was done correctly, timely and slightly below the original estimate. I worked with Matt McVay as my service writer who spent a lot of time getting all of my requests correctly into the estimate. When the work was done, I consulted with Eric Piselli, the service supervisor. He had "eyes on" all of the work and could answer all of my questions. He did not hesitate to make sure I knew the details of all of the work. I certainly do recommend WW Williams for motor home service work.
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January 2024 by Robby Simpson
Guy Payne gives great parts service!!
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January 2024 by Mario Rojas
Awesome service
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January 2024 by Big Red
Good people
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January 2024 by Lee Murdaugh
Great customer service
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December 2023 by David K
Brought my RV in for a thorough service. Matt took his time listening to all my concerns and took care of every one of them. He was pleasant in his demeanor and I felt carried for and understood. The whole office was kind and attentive. Great Job guys!
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November 2023 by Gary Woolard
My truck had an issue with a NOx sensor that was improperly installed by another dealer in Indiana 2,400 miles ago. Matt McVay and his staff at the Ladson location were incredibly sympathetic and understanding of my situation and did everything possible to expedite the repair of the sensor so that I could get back to my home in St. Louis. Matt even took me to a nearby motel for the evening, then arranged for a driver to pick me up the next day.I could not have been more pleased with the service and the kindness that was shown to me by all of the folks at W.W. Williams.The only thing that I regret is that I couldn't give them a TEN star review.Service: Exhaust
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March 2023 by Theresa Sloan
Service was excellent! We used W.W. Williams' marine service for our Ocean Motor Yacht's twin Detroit Diesels. Brian checked everything out from a maintenance perspective, replaced an impeller and a filter and provided wonderful service. He was friendly, explained everything, provided helpful advice, and, most important in all things boat related, showed up on time and was prepared. Matt sent him on the date promised and we couldn't be happier! We will definitely call W.W. Williams for any mechanical issues in the future.
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March 2023 by Sherry Gren
I WILL DEFINITELY USE THEM AGAIN THE STAFF NEW I WAS IN A TIME CRUNCH TO HAVE MY BUS FIXED AND RETURNED TO ME BY THE END OF THE WEEK AND THEY MADE IT HAPPEN WOULD LIKE TO SAY THANKS AGAIN FOR EVERYTHING YOU DO !! I WILL BE USING THEM AGAIN FOR SERVICE ON MY COACH (BUS) !SHERRY GRENGET UP 'N' GO TOURSService: Auto engine diagnostic
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March 2023 by Stuart Whitney
Great customer service, fast turn around, & shop does excellent work! T.W.TRUCKING, L.L.CServices: Exhaust
