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December 2021 by Helen Kirkland
Been a Suntrust customer for several years now, and recently my banking app severely malfunctioned and I couldn’t get through to the customer help line to fix it. I had no choice but to go in person to get it sorted out.This review is for the manager that helped me, Mr. Abri Roodt I believe was his name. He was so incredibly helpful, even offered to stay late after closing with me when the technical issues couldn’t be fixed by close. I declined, even though I’m sure he would’ve done it without complaint. Then, he personally called me back the next day after fixing everything himself first thing that morning.I appreciate the wonderful customer service, and Mr. Roodt for going above and beyond.
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December 2021 by hrunichka hruni
Horrible customer serviceThe check is being on hold for more that a week .
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January 2021 by Rose N
Th customer service at this branch is without peer. The absolute best! I have never had any company provide a level of service approaching what this SunTrust branch provides. I am so very glad I opened this account.
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December 2020 by Sarah E. (She Devil)
Quinn and the entire staff at this location is so friendly and polite. 5/5. Best SunTrust in the area.
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July 2020 by Sarah Price
Quinn and the entire staff at this location is so friendly and polite. 5/5. Best SunTrust in the area.
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June 2019 by Raeigh Datona
Their online servers are the worst EVER they are always down when you need them the most !!!
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May 2019 by arab money
Excellent service
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April 2019 by Jennifer Pitts
Steve Burgess at this branch was super helpful and took his time with us! Highly recommend banking here!
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October 2018 by Linda Foster
I rarely have to wait in line. The tellers are friendly and welcoming.
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April 2018 by Bronwen B.
I love Suntrust and have been banking with them for 12 years. The mortgage on my house is also through Suntrust. I always have great service and prompt attention to any concerns that I may have. Unfortunately, I had someone drain about $1200 from my account through 2 transactions using my routing and account number. I sent the required information into the bank and they deposited the entire amount back into my account that same day!!! I have friends who bank elsewhere and they've had to wait to get the money back, while the bank investigates - that could take two weeks! I am very please with the quality of service and I will be a customer with them for years to come. Suntrust doesn't charge tons of fees and I feel confident trusting my money with them. If you're looking for a great bank, give Suntrust a look!
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February 2016 by Spencer Turner
The wonderful people at this branch are exceptional. They have taken care of me from day one and I can not say enough about their customer service. Best. Bank. Ever.
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October 2014 by Katie Land
Chris and staff are awesome and always helpful! Bank is always clean and neat. Love doing business here!