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October 2023 by Rebecca Donelson
Vikki was so helpful! The store is beautiful and they have an amazing selection. Go see Vikki and she’ll take care of you.
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September 2023 by Charmayne Winslow
I’ve been using Polly’s Jewelry for years and have always had a great experience.Thanks Vikki for your help and look forward to continuing working with you in the future.
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September 2023 by K. S. S
Absolutely amazing experience with the entire staff as well as their overall critiquing of correcting jewelry. I would recommend them to anyone with a 10-star review if it were available! Thank you so much for taking the best care of something that was priceless to me and my family. We appreciate you more than words can express.
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August 2023 by Justin Kadow
10 out of 10 would recommend! I had the pleasure to work with Polly’s Miss Claudia for my fiancé’s engagement ring. From start to finish, Claudia was by my side helping me every step of the way with any questions I had, and providing me with multiple suggestions to help me make the right choice. I had no idea what I was getting into - clarity, cut, type of band, etc. - but she explained everything and sent pictures to show examples of what I would be buying. The ring came out absolutely perfect and for the right price! The wait also did not take too long once I had everything picked out - about 8 weeks. She even put us on their billboard after I proposed! The experience was a dream come true.
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August 2023 by Edward Gerhart
Love Polly's! Inventory is excellent, customer service is OUTSTANDING, staff is very friendly and knowledgeable - why are you still reading this review? Get into Polly's they'll take care of you!
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July 2023 by Aaron Elrod
Highly recommend! I worked with vikki and she made sure everything from quality to price was all in my favor. Customer service and friendliness couldn’t have been any better, well exceeded expectations!
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July 2023 by Tammy L.
My wedding rings came from Polly's and they were absolutely beautiful until I lost them on a busy street in downtown Charleston. I found them after they had been in traffic for over 12 hours!!! Polly's brought them back to their original condition and it meant so much to me because I loss my husband 6 months ago so these rings have a lot of sentimental value... They are miracle workers! After being run over on the street for hours the rings only lost two small diamonds and Polly's replaced them for free. That speaks to both the quality of the product and the loyalty Polly has for their jewelry. I would have paid anything to get them back but Polly performed this miracle for $150 bucks!!!!!You can't go wrong with Polly's...
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April 2023 by Angela Ford
Yesterday (Saturday April 8, 2023) was a VERY Special Day! My fiancé proposed to me!We both heard positive reviews about Polly’s and made the decision to look @ Engagement rings.I selected on a beautiful Rose Gold Engagement ring! It was a Special Order, therefore had to wait for four weeks.It was worth every minute of waiting!Everyone @ Polly’s was very sincere and happy for us.Thank you for this Beautiful Engagement ring! ❤️
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March 2023 by Zack U
Lizzy and team were super helpful. A real pleasure to deal with. All future jewelry dealings will be with them!
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October 2022 by Kristine H.
I brought a ring to be repaired to the mount pleasant store. The clerk without looking at the piece told me that they didn't do that kind of work. Huh?
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August 2022 by Steve Kinsman
My wife's bracelet broke and polly called me directly to ask what had happened. She told me to come back in and she would take care of us. She spent over an hour with me and helped me pick out something that my wife would love and replaced it on the spot!! She turned the while shopping experience into an amazing one.!Please consider doing business with this family store. You will not regret the way they go over the top to please their customers!!
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June 2022 by Robin Wallace
From picking the perfect diamond to repairing my old jewelry, Polly's has exceptional service.
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April 2022 by JohnJoe - The Realtor to Know
Vikki was so patient and helpful. Was able to help me with a ring issue and showed me a beautiful cushion cut ring that 30 minutes later my wife text me the same style. Sharp service!! will be back
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April 2022 by Sandra McDaniel
Polly's Fine Jewelry is the only place I do business. The prices are more than reasonable and the jewelry is intentionally selected for Southern women who live in and love Charleston and South Carolina. While I live thousands of miles away, they are MY jewelers and I refuse to buy or repair anywhere else.
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January 2022 by Jammer Joez
Richard, one of the owners, helped us today with a small jewelry repair. He was kind, prompt, and got us in and out in 10 minutes. Recommended highly! Thanks...and Happy New Year!