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May 2024 by Leslie Winningham
We have gone to Polly’s for several pieces, and most recently a custom design. The ladies at both the Summerville and North Charleston locations have been fantastic to work with and very knowledgeable.Brenda in Summerville helped me pick a custom setting and we are so pleased with the quality and service. We will be customers with Polly’s for years to come. Go see these ladies!
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May 2024 by John Massi
I turned in a Waltham Centennial with the "100 jewel" movement because it didn't seem to hold power from the rotor turning, just the manual wind.They called back and said their watchmaker suggested replacing the crown. I'm not watch builder, but besides the time set, manual wind (which was fine), and complications setting, it doesn't have much to do with the automatic power train.I was also charged for an "outside cleaning" and it most assuredly didn't get cleaned.I'll find a better watch repair solution in the future.
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April 2024 by Joshua Bostick
Proposed to my fiancée in 2022 and got her ring from Polly’s. From the moment I walked in the whole staff made me feel welcomed and helped me pick out the right ring so my proposal could be very special. Thank you to the Polly’s staff! We always recommend Polly’s over anyone!
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April 2024 by Catherine Abele
Great ring, great service!
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March 2024 by Tommie Barton
The Staff are friendly and knowledgeable, if you are looking for jewelry this is the place to go. Whether you are buying are wanting advice on your present jewelry they are trustworthy and will be fair.Thank you Vickie for your help. Tommie
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March 2024 by Caroline Loadholt
always have an amazing experience at polly’s! they were able to fix my gucci watch and have changed multiple watch batteries and taken out links! also both tennis bracelets pictured are from there and are so beautiful! they have the best staff that are so friendly!
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March 2024 by Kara Pockrus
I tried to sell some diamond jewelry here a while back and the two people at the counter made me feel so uncomfortable. Not only did they barely look at it and say that it wasn’t worth anything because the clarity was awful (it was a chocolate diamond, not a regular one like the ones set around it) but after telling me that the place I originally bought it from lied, one of them ignored me standing right in front of him while the other worker and I waited for him to say if they were going to buy it because that’s what I was actually waiting for. Eventually the other worker just told me they weren’t interested after an awkward few minutes.I did take it somewhere else and get it appraised and it was actually worth more than what I thought and I have it certified. I’ve never walked into a store and been made to feel like a peasant before.
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March 2024 by John Simpson
Great Customer service and they really worked with me on my purchase. I highly recommend Polly’s jewelry store North, Charleston South Carolina. The Sales Manager Vicki was Absolutely exceptional thanks again.
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February 2024 by sara denzer
Really polite and helpful
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February 2024 by Marissa Henry
Vikki helped my fiancé and I find our wedding bands yesterday!! she was super helpful and made us feel very comfortable! We are so happy with our rings and will always recommend Polly’s.
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January 2024 by nancy flynt
Polly's folks helped us by repairing our watch quickly and efficiently. Also picking out some beautiful earrings ? Very friendly crew every visit. Thank you.
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January 2024 by Ebony
The best customer service I have received in a very long time. Not only were they the only jewelry store around that had what I was looking for but they also went the extra mile to engrave and gift wrap it so that I could have it in time to send as a Christmas present. A very heartfelt thank you to Shauna and Diana for helping make sure my Christmas sentiment can be expressed in the perfect gift for someone near dear to my heart. Highly recommend this Jewelry store for all your fine jewelry needs.
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January 2024 by Zachary Isham
Vikki helped my wife and I this afternoon with resizing my wedding band. She is absolutely fantastic and because of her, I will be making all of my jewelry purchases here!
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January 2024 by Conchita Masandag
I had my ring resized and I got it in good condition and on the day they promised me I pick it up. Thank you Polly’s
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December 2023 by ann
Vikki was so patient and helpful. It is a delight to support this wonderful local business.