-
March 2024 by Karyl O.
They have RUDE personnel. Obviously, they know nothing about customer servIce. Your bad day is NOT my problem!
-
January 2024 by shari perez
Great party supplies!
-
December 2023 by Frida G.
Two stars for the upkeep of the store. The service was lacking though. There is one customer at the register and two staff members tending to her. That customer was being indecisive, going back and forth with what she wanted. Both staff members were just there listening to her and seeing what she puts on the counter. After about 5 minutes of me standing there, the customer turned around realizing I was there and apologized for taking a long time. I politely told her, "no worries". One of the two staff members ends up walking away, I guess because I said "no worries", and I end up waiting longer. She walked right past me, didn't acknowledge me at all. Not even a, "we'll be right with you." All I could think of was that if I had gone to another store, someone would have rang me up on the second register while this other customer was still trying to make decisions. I had much better customer service at the West Ashley location.
-
December 2023 by claire gossie
Michelle was amazing at creating these custom duck balloon bouquets for my son’s birthday party. I am always so pleased with the service I receive here!
-
November 2023 by Andreas Elrod
Steve was great helping us find a costume for my daughter! Thanks so much for all the help.
-
September 2023 by Claire Felczak
I went in to have three balloon bouquets made for my daughter’s party. Nicole was amazing at helping me pick out accent balloons - really I left it all to her choices.They came out amazing!! Nicole was also so friendly, professional and polite.The look on my daughter’s face said it all as well ❤️
-
June 2023 by Frankye J.
This Party City has the best staff ever! Ms.Chantel was very nice! We brought almost all the Bridal Shower supplies here except the catered food! Looking forward to our beautiful decorations for our event. I'm looking forward to coming back.
-
June 2023 by Jessica S
I only visit this store for balloons. The staff is helpful and quick with my orders. The store seems large but lots of empty shelves.
-
May 2023 by ainsley burns
every staff member was extremely rude and had the worst attitude. when asking for help they were very short responded with snarky attitudes. will not be coming back to this location.
-
April 2023 by Allison Carter
Had a great selection. Unfortunately that had like zero invitations. You can order them off line but can’t just walk in the store and find some.
-
April 2023 by damarely Peke
Bad experience in this store the person who worked last night was very rude
-
March 2023 by Joyce Antonetty
Sydney and Dee were absolutely fabulous at creating a last minute balloon arrangement together for us. It is always the place we go for our party supplies.
-
February 2023 by Brenna Jade
Happy that we were able to get our balloons but the employee at the balloon counter was rude, to the point where the customers who left in front of me were also talking about it in the parking lot. Will go to a different Party City next time
-
January 2023 by Destiny Walker
Couldn’t find balloon color, store member found for me didn’t inform me that the balloons would only last for 24 hours due to them being latex. I needed them for next day for child’s 1st birthday.
-
January 2023 by craig aaron
Got two baloons not even done properly. One floated away and the other just deflated. They refused to give me my money back on a product they messed up.