-
June 2024 by Glenda Slattery
Linda is an Awesome MSR! This is a very very busy branch! I love the staff and they work hard! BEST CU! This is the Rivers Ave branch! I also go to Goose Creek! See Margaret and Tracy!
-
May 2024 by Kim Bankston
I don't know if it's all nfcu or just this particulat branch, but I never get good customer service here! I'm so happy Chase is my main bank!
-
April 2024 by margaret puckett
Had the lowest car loan rate at the time. Went to the navy federal credit on rivers in Charleston. Alison help secure a car loan for us well as open a member account. She was knowledgeable, efficient, helpful, and welcoming.
-
April 2024 by Jarred S
Do not get a credit card with these people as soon as your rate goes up 5 dollars they charge you $411
-
April 2024 by Zanaya Salaam
Michelle is amazing! I’ve worked with her a few times at this location. She is a pleasure to work with, has such amazing energy, and just makes your day better. She deserves a raise!!
-
February 2024 by Julia Kovaleva
Terrible bank. Careless customer service. They don’t honor disputes, refunds take forever, and they charge crazy amounts for overdraft, they break up your auto draft charges on different dates so that they CAN charge you overdraft fees. Go with BOA instead.
-
November 2023 by Jennifer Jordan
Best bank
-
October 2023 by Robert C McQuillan
great place to do business
-
October 2023 by Debanjan D.
Very helpful and all team members are so kind. My wife and I opened an account at NFCU and will be transferring all of our business from Wells Fargo.
-
September 2023 by Monica Stanley
I love this place!!
-
August 2023 by Alexis Saunders
Closing a refinance through them is an absolute nightmare. They changed our closing date without informing us. We only found out after driving 2 hours to be told it was moved to a whole other date. They sprung various inspections on us last minute, the loan officer was extremely difficult to contact. Overall I'm really displeased with their service. Offering a somewhat decent interest rate doesn't mean you can treat your customers like afterthoughts.
-
August 2023 by Brittany Frazier
This particular location is usually pretty busy anytime of the day. They are usually good at getting people in and out
-
July 2023 by Dena Manning
When I read some of the reviews I do not understand what these people are saying! I have banked with Wells Fargo and Bank of America and this bank has been the best hands down! Wells Fargo has always treated me like I should be thankful they are there to hold my money. I have never had any fees charged to my account unlike Wells Fargo who will charge a fee literally for everything you do there! This bank knows it doesn't have a lot of atm locations and makes up for it by giving you a monthly credit up to $10 if you have to use another institution's ATM. Anytime I had to go in the lobby or call the customer service number I have always been treated with respect.
-
July 2023 by Jenniffer Massey
The drive thru is always ridiculously slow. I waited 30 min, yesterday, behind just 2 cars. The service is not like the inside tellers give. Also, the atms (especially the drive through one) are broken at least half of the times I go there. I am grateful for mobile banking because it is a headache to use this location.
-
July 2023 by Greek Salad
Long time member, and I'm so glad I chose Navy Federal.
