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August 2024 by Demetrius Simmons
Good clearance lumber prices
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August 2024 by Alexis Garcia
Excellent place to start looking for your next tool
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March 2024 by Hunter M.
Terrible, the workers have no clue what's going on, two people operating and working and the rest are up front taking pictures with each other after we've been waiting for 30 minutes for someone to come, but they have other things to do before they get to us
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November 2023 by Mark B.
I recently had the pleasure to interact with Jared in the appliance Dep't at the No. Charleston, SC Lowe's. I was seeking to buy a specific electric range which was in scarce supply. Jared physically verified that there was one left in stock and then worked with me over the phone to arrange for delivery - THE NEXT DAY! Kudos to Jared for an outstanding customer experience!
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August 2023 by Rosemary L.
I purchased a refrigerator and freezer at the cost of nearly $5000 from Lowes. I was told it was supposed to be delivered on August 16 and August 17. They did not call to confirm the delivery on the 16th, so I called them. to my surprise, I discovered that both deliveries were rescheduled. The freezer was rescheduled for the 18th, which was when i will be out of town. they have no idea when the refrigerator will be delivered at all! this isn't the first time I've had issues with Lowes deliveries! If I hadn't called, a truck would've been in front of my house on the 18th and no one would've been there to receive the delivery!! I am not happy!!
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March 2022 by Opal D.
I checked in on their curbside pickup automated phone system which says your order is ready for pick up and that I'm checked in... but no one comes out after 10 minutes so I call and talk to a live person and there is ZERO recognition that I had checked in and she says she'll be out in a few minutes and doesn't show up for another 10 minutes... I call back after 10 minutes and the phone system hangs up on me. I call back again immediately and the automated system transfers me again. 30 minutes later and I still don't have my things. The worst curbside pickup experience ever.
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January 2022 by Macey G.
I had a new front and back door installed by lowes in October of 2021, so a little over a year ago. the handle on the screen door fell off the first day, i called lowes and they told me someone would be out to fix it, no one ever showed. a few weeks later our backdoor handle falls off. call again, told again someone will be out to fix, no one comes. few months pass and the front door doesn't latch anymore, the only one to close it is by locking the deadbolt while holding the door in place. the backdoor is impossible to lock and still has no handle because the one that broke is stuck in it. and now that were calling again trying to get someone sent to look at these doors that they ruined were being told its too late :) dont let them install your doors. if i could give 0 stars i would.
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August 2021 by Scotty C.
I would say this is my go-to Lowe's. It's equidistant to the North Charleston one for me, but I like this one a little better. For the most part I've had good experiences and the random off experience can be chocked up to an employee with a bad attitude or something. Never anything major. They generally have what I'm looking for and a good selection as well. I've done online orders with store pickup over covid and I've also used them for a storm door purchase/install that went great. I loved it so much that the following year I bought the same door for the back of the house, but installed it with a friend. Honestly it was probably worth paying the hundred dollars or so, but we felt like men for the day so that's gotta count for something.
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June 2021 by G A.
Ordered a sliding glass door online to pick-up. 31 hrs later I still had to go pick it myself. Ordered 15 boxes of laminate flooring online to pick up. THREE DAYS LATER it still hadn't been brought up, when it finally showed up one of the boxes was wrong, and the "Head Front Desk Associate" couldn't figure out how to to return the one that was wrong, so now we have to take a special trip to go back and return the thing that the rocket scientist at the order pick up desk couldn't figure out how to refund. I should probably mention the last time we went deeper into the store a forklift was left in the middle of an aisle, and an extension cord ran across three aisles of the flooring department as a decidedly obvious trip hazard. If you value your time and your safety, and expect people to do their jobs correctly, spend the extra few minutes to drive over to the Dorchester Rd store. No problem with the Lowe's organization, but this particular store makes you want to rethink your decision to undertake a project to begin with. It was incredibly difficult to write this without cussing.
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September 2020 by Bob M.
My goto home project store, great place for ideas, no matter if gardening, plumbing, building the have a great selections
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September 2020 by Evan G.
Lowe's Home Improvement on Northwoods Boulevard in North Charleston is one of my favorite home stores in the area as the location is very convenient and easy to get in and out of when you need something for your project. I have had a really good experience shopping here over the years and have been able to find exactly what I was looking for.
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August 2020 by Cynthia B.
MAJOR LETDOWN!!!! I ordered a riding lawnmower on July 20th and received an email stating it would be delivered on August 11. Well, here it is August 11th and no riding lawnmower. When I called, I was told to give it a few more minutes. If it doesn't come, it will be there tomorrow. Again, guess what? WE WON'T BE HERE TOMORROW. I've waited all day for this delivery and now I'm told it's going to be tomorrow, when we are not here...... UNACCEPTABLE
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April 2020 by Misha H.
Definitely during this time it some much needed housework completions that needs to happens, yard still has to be updated and the pool still needs tending. Thankful for Lowe's to help us refill our new gas grill propane tank and all the equipment we got this week.
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November 2019 by Jim C.
Went to North Charleston Lowes on Friday afternoon. All was normal until checkout. Was greeted with a squeal from the associate when I arrived to the self checkout. Thought this was an over the top for my purchase but then I realized it was for the the Lowes associate eating spaghetti behind me. Lowes should pay better, she was really hungry for spaghetti, should have offered to buy some for her but my bad. As I turned to leave the cashier next to the self checkout had pulled up a chair at the register and was checking out their phone, makes my question the self checkout. As I exited the store there was spaghetti man and two other associates watching three old people and a Lowes associate trying to put something into a car. From their comments they were having a wonderful time watching this disaster of customer service. Lowes should have a policy on language and cursing, when it is appropriate and when not. I would think watching people trying to load a Lowes purchase is not a good to to be laughing and swearing at such activity. I went to help with the loading but they were able to get the item into the vehicle before I arrive.
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September 2019 by Dallas E.
I came in to buy stuff to make a jewelry holder today. I talked to 4 different people.. the first guy I talked to was Morgan. He was SOOO helpful and nice, while the next lady and the older gentleman I spoke with were not very helpful and honestly sort of rude.. they made it seem like the last thing they wanted to do was help me. I asked the lady where I could find a small piece of wood and showed her a picture which shows a 1" piece of wood.. instead of saying "sure let me help you" she said, "how do you expect me to find something based on a picture" and points me to the 2x4 area (not even walking over to show me what she's talking about) which are WAYYY bigger than what I wanted. After looking around for another 5 minutes I finally found the 1" wood. I went back to Morgan who helped me cut the metal rod and told me that the wood cutting area would gladly cut the wood for me. So I went over there and NOBODY was there.. I spoke with another lady who called someone over the intercom and met me over there.. it was the older gentleman who came up to me and he looked at the wood and said "sorry we aren't supposed to cut wood that small" and my response was "well they've done it before with no problem at all" and he then said "just because they've done something in the past, doesn't make it right" .. ok first off, I'm in the customer service industry and let me just say.. the way I see it is what is wrong with cutting a piece of wood for me because clearly I don't have a saw at home... second the way these people handled talking to me really was crappy... they made it seem like the last thing they wanted to do was be at work or talking to me for that matter.. the last person I spoke with was the cashier who was super helpful and nice!! But seriously, shoutout to Morgan for representing was Lowe's is supposed to be!! There's a reason I choose you guys over Home Depot.. don't make me reconsider that.
