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“Great customer service I took a friend of mine their to fix her phone or get a upgrade and the man was so helpful he fixed her phone in less than 10 min. We were greeted at the door and he made us feel important. We will be back to this location in the future.”
“Dillion worked with me to replace my sister's phone. He was patient, knowledgeable, capable, and made sure everything worked perfectly before I left the store. He helped me reduce my bill. He was exceptional!”
“David was amazing!!!! He made sure to take care of me quickly while ensuring all the other customers were in line to be helped. He got me a new modem and figured out my service without an appointment. He was super kind! We had pleasant small talk about his wife (who is a physicalist, doing the lords work!) while he helped me. The in app trouble shooting via chat is not the same story. I still do not have wifi ??♀️”
“Amazingly experienced technical help at this store! My phone did a reset (still can't figure out how that happened). All of my phone info was GONE. These wonderful people were able to restore my contacts and photos. I was incredibly grateful. Also learned the Verizon messenger does not back up your texts. The app doesn't even have the feature to save conversations. If they get deleted, they are gone forever.”
“Hunter was amazing and so much help today! Made the process seamless. She was very patient, kind, talkative and made the experience better even when my phone took a while to get finished.”
“I am a bit confused as to why WOW! has such low reviews. This is our second ISP in the Charleston area and it outclasses the competitor by a mile and then some. The contractor they hired to instal the internet was a very personal, down-to-earth, and entertaining character with 35+ years experience in Cable/Internet/TV installs. It's not fiber optic by any means, but smooth as silk compared to what we had previously.”
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“After 2.5 weeks of a horrible experience with ATT Direct TV and still nothing installed, ITSC was recommend to me as an authorized dealer instead. My experience with them was 180 degrees different and was wonderful!! The team is responsive, quick to communicate, creative, and helpful. Got my DirectTV up and running in no time. And they always did what they said they were going to do, when they said they were going to do it. I cannot recommend them more highly.”