September 2024
I have been calling for 48 hours trying get a hold of someone at this License location for hertz. They never pick up the phone, additionally, my presidents circle support line has now told me twice “tough luck, we can’t do anything because it’s a license location.”
September 2024
Scheduled and paid for a car to pick up at 0600 to attend family day with our son in the army. Nobody working the desk, and customer service said we'd just have to wait for someone to show up... hours... flew half way across the country to visit him. Make other plans.
September 2024
Status doesn't matter here since they don't use their Gold/Presidents Circle/5 Star. You end up with whatever vehicle they decide, the line is always long with 1 worker at the counter. Heaven help you if you aren't flying in because you can't go straight to the rental cars, but inside the terminal to the counter.