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March 2024 by Young and Kendra Song
Had my 2012 F150 in for 100K service on short notice. They had everything done quickly and the truck has been running great. Very happy with their service and plan on using them for future services.
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March 2024 by Davida Ashworth
Honest about pricing and time expected to wait. Shannon was awesome!
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February 2024 by Maurice Frazier
Great customer service. When I was questioning the outcome, Robert explained everything to me in detail. He even took me for a drive in my car to show how everything was working. Best place to get any repair!!!
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February 2024 by Charles George
I needed a new or rebuilt transmission for my GMC Yukon XL at a reasonable price – not the dealer price. While working on my vehicle the good folks at Griffin also discovered that I needed some additional work to keep my vehicle rolling safely. They performed the work efficiently and at a reasonable price and on time. I will recommend them to anyone that needs major repair work and wants a company that will stand behind their work with a great warranty. Thanks Griffin!
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February 2024 by Zachary Williams
They rebuilt my the 6l50e in my truck. Shifted better than it ever did from new. Had one problem non trans related after, but they immediately addressed it without question.
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February 2024 by Michael Turner
Shannon was very helpful, answered all of my questions. I actually called another transmission shop closer to my home.... and that shop refer me to Griffin ! I wasn't disappointed either because the service turnaround time was about on par with other shops.... but the price was considerably less than quoted by the dealer and on par with other private shops. the tow company I talked to when I was trying to get my vehicle there actually raved about the quality of Griffin too so I felt very comfortable taking my SUV there. the price was fair and the car drove like a dream on the way home after service! yes I'm a real customer.... yes my 2015 Explorer feels like it's as good as new.... yes there was a 2 year unlimited milage warranty on the work..... no I'm not related to anyone that works there.... and no they didn't ask me to write this review i did it voluntarily.... yeah, that part of town felt a bit shady, but they kept my car safe in a well enclosed area..... yes I will take every transmission issue I ever have In the future to them !!!
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January 2024 by Steven Harvill
We took our work van here since we were having transmission issues. They did a complete overhaul and the transmission and it’s running as smooth as can be at this time.
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January 2024 by Skip Elliott
These are good people!!
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January 2024 by H DOT
Robert and his team went above and beyond. They throughly checked the entire car and found the cause . I highly recommend them . They stand behind their work and keep you informed along the way. No other place I would go toThank you
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December 2023 by Toby Simmons
It's definitely one of the best/ most honest business in town. I highly recommend.
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December 2023 by Coach Burd
Fantastic service and fantastic results!
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November 2023 by Robert Armentrout
They rebuilt the transmission on my F150. Also replaced the brake pads. They did a good job. Very satisfied with the work they did. They gladly answered all my questions and concerns. I will definitely use them again.Services: Transmission
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November 2023 by Dre Sings
Got my transmission rebuilt for over 3,000$ a year later I started having transmission problems again came back to them 3 times and they gave me the run around every time even sent me to two other company’s for diagnoses paying two separate fee’s just to tell me the same thing then when I came back with paperwork explaining the issue they still did nothing sent me out and the transmission error code came back on today (5 days later) they told me I need to spend another 3,000$ to fix the issue I heard they did good work is why I went to them I am not satisfied with there work and I would not recommend no one with a foreign car get work done with this company they are the only company ever touch my transmission and now it looks like I have even more money to spend after spending over 3 thousand dollars with these peopleI should not be having any transmission problems after a recent rebuild anything that was going on with in my transmission they should of saw during the rebuild this was horrible service I am highly disappointed in them
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September 2023 by Vanessa Hurley
Very polite front desk staff. Never got to speak with a mechanic. ?.Awaiting invoice for services, receipt for services so I know exactly what was done for my records.Car seems to be running smoothly.Received the full report the following day with pictures. I’m well impressed. It so nice to get a visual on what is being spoken of. The mechanics will tell you if it’s urgent or something to be mindful of fixing in a few months.I will definitely be using these guys/gals again and will be referring others to Griffin Automotive.Services: Transmission
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September 2023 by Anthony Lester
After COVID it's a known fact that customer service and trustworthy, competent work has become scarce. Definitely not at Griffin, they rocked it! Truck's great 2500 miles down the road. Couldn't have asked for better. Worth every penny. Thanks guys!Service: Transmission