-
October 2024 by Kassidie Davis
HUGE THANKS TO RYAN! He was so knowledgeable, professional and very patient with me when purchasing my car. With the situation that I was in, Ryan helped me every step of the way, even if it took weeks. I couldn’t thank the entire team enough for their hospitality.
-
October 2024 by Barbara Edney
My salesman Jameson Reynolds’ is the
Best” he has so much patience and very
Knowledgeable and the Bomb sense of humor really enjoyed talking to him. I would recommend him to anyone
Enterprise, he’s a keeper so you better do him right?
-
October 2024 by Oyatope Oyatope'
Ryan was amazing he was patient professional and efficient he listened to what I wanted and he delivered I told him the amount of money I wanted to spend monthly and he found me a vehicle to suit my purposes so if you're looking for a car go to Enterprise car sales of Charleston and ask for Ryan he will not steer you wrong
** side note the rest of the staff was extremely nice and friendly and the managers will also helpful and friendly overall a great experience my only complaint was the air condition being too high LOL but seriously they have any car that you're looking for any price any style you won't be disappointed
-
September 2024 by Mikayla Meagher
I am absolutely appalled by enterprise car sales. I went to get my first car ever and everything was so nice and so was everyone there but over 8 days later I get a call. The manager was calling to let me know the bank had backed out of my loan OVER 8 days later for reason that don’t even make sense. Which one broke the contract that I had with the bank because they had 7 days to let me know if they wanted to back out. And in turn enterprise had no remorse as they left me stranded in the country with no car and only returned part of my down payment.
-
August 2024 by Linda Kadingo
Sydney was awesome to work with. She had several cars picked out for me to test drive, that met my specifications. She was very knowledgeable about the various cars and did not rush me to make a decision.
I would definitely come back and work with her again.
-
July 2024 by M.J. Stoil
Tried buying a used car through independent dealers but not happy with high pressure and lack of responsiveness to my preferences. The experience at Enterprise Car Sales was a big contrast with low pressure, set prices, courtesy, and patient response to my preferences. Salesman Gabriel was a pleasure to work with and the quality and prices were much better than other dealerships.
-
June 2024 by Karen Palmer
I absolutely love my Chevrolet Equinox! I had my suv for about 3 months. I spoke to Tanisha over the phone to get the process started. She was so helpful, professional, and made my purchase easy. I got the vehicle I wanted.I highly recommended Enterprise Sales. Ask for Tanisha she’s the BEST!!!
-
June 2024 by WN Middleton
I was sold a vehicle with mechanical issues even as the staff indicate AAA certified. I called seeking help within 48 hours of purchase and requested help. No one called me back. I called every day and by that Monday, I reached my salesperson who said Manager would call. I called back to back and no one returned my call. I called again today and now I am told I am outside of window to make changes. It feels intentional. Outside of being sold a lemon, I was forced to finance with Enterprise lenders. I came to location already pre-approved by my credit union. I was told I would lose the car if I went with my bank because there is no way to electronically transfer the funds with an outside lender. My pre-approved financing is 50% lower than Bank of America which was the lowest option, even with a strong credit score. I feel as if I was manipulated, mislead, and intentionally avoided until paperwork was processed to the benefit of the location. This is not representative of quality customer care. I cannot in good conscious support or endorse this company. I am beyond disheartened by the ways I have been mistreated in this purchase. There was no urgency to call me back, support my efforts to resolve issues, or show compassion to my concerns.The manager offered to put $20 of gas in my car. That doesn't begin to make me whole considering the extra costs I am subjected to based on the manipulation to go with Bank of America and now left with a car with mechanical issues. Their demeanor is calm and appear to be friendly. That was my initial experience and I thought I struck gold finding an integral business. But after paperwork is signed, I began to feel ignored and less than valued as a customer. So disappointed.
-
April 2024 by Barbara Cannon
Tanisha Brown was very helpful. I told her what I wanted and she took me right to it, I like that she was very patient with me and made sure she covered everything which limited my questions.
-
April 2024 by Terri Larkins
First off my salesperson was absolutely amazing. I bought a 2021 Rogue sport from Enterprise. Within 2 weeks the panel that covers the motor had dropped to the ground. The first manager I spoke with told me that I must have wrecked it. I did not wreck my car. The second manager I spoke to set the panel didn't need to be on there anyway so I could just take it off. So then what protects the motor? I was told there was absolutely nothing they could do. I called the Nissan dealership and they actually gave me the push pins to put in to keep the panel in place. I had to contact a friend to come over and pull it up on a rack and replace the pins. They could have helped me so much more since the car was only 2 weeks out of their place. They could have done all that for me and really wowed me but they really didn't care since the car was sold and that's all that mattered to them. Beware!
-
April 2024 by Domonique Washington
Great customer service, the staff was amazing
-
March 2024 by Sadiyyah Law
Gabriel was the best and most professional salesman I've done business with. He was honest and straightforward with me! He didn't try to hassle me and went above & beyond even after closing the deal! I would definitely buy here again! Thanks Gabriel and all the guys at Enterprise car sales!
-
March 2024 by Regina LaSane
Gabriel is the best!!! He was so knowledgeable and helped making my first time car buying experience a 5 star experience!!! I love my new vehicle and I will be sending people his way!
-
March 2024 by Rodney Massengill
They started off polite. When I asked if I could have my mechanic inspect the car I was told I had to buy it first then return it within 7 days if there was and issue and pay a restocking fee. Or their mechanic can take a second look at it and those are my options. We asked for a buyers order so we could use our own bank and we were told no, cars are first come first served since we were not financing with them. The manager hung up on my son after he made that comment. I called another enterprise sales in Columbia and none of what the manager told us is a company policy. Go somewhere else where they have a manager with good customer service and respect for people because you won't get it here, you will only get scammed.
-
March 2024 by Julie Hepner
Tanisha was professional, friendly and caring from the first inquiring call to the signing of a newer used car deal.A great place to consider purchasing a newer used vehicle. Thank you Tanisha for taking the time and effort to help me out, and John for showing me some of the features inside the car.The Enterprise Car Sales team goes above and beyond excellent customer service!!
