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“I have visited this particular location many times over the years and it was always find what I need and go and nothing really stood out, but today I went in to find some items the other nearby location was out of. I was greated by a lady that had the biggest smile. That automatically made my day. I noticed too that the shelves here were full of product and everything was well arranged. This team has obviously been putting in a lot of effort in this location to make it clean and inviting. I am thinking when Saturdays come to do my coupon shopping, this is going to be the location I visit.”
“Dollar General is a typical discount store, but it saved the day for me. I co-hosted a political event nearby and needed helium balloons. My go-to for this is normally a grocery store, but I didn't know this area and was short on time. Admittedly, I don't usually shop at Dollar General, but this was the closest store to the Iron Workers 848 Union Hall, so I tried it. The Gen-Z workers inside were patient with a frantic millennial organizer who needed balloons. They have helium balloons for only $1.50 each, blown up. I purchased a couple of blue and silver balloons shaped like stars. The staff quickly inflated them, checked me out, and I was on my way. My only recommendation for customers is to be careful not to miss the entrance, as I had to park in the lot next door and walk over.”
“Best Family Dollar in Charleston! Come by and see for yourself! We have our coolers stocked completely with great prices! Friendly atmosphere and great customer service!”
“Conveniently located. The store itself tends too be unorganized and cramped, but mostly due to patrons who make it that way. All of the staff are friendly, diligent, helpful and hard working-- no one is ever just sitting around.”
“This is one of the "largest" dollar tree stores in the area, both in size and amount of products. You can often find items that are not available in any other locations nearby.* Please note, due to the restrictions of the city, they carry paper bags and ones without handles. If you don't use those, I'm sure you can use the reusable ones you bring in.”
“Went to dollar general today and the cashier Haydee was very helpful and nice. But sadly when the store manager came in and we asked a question she was not so polite. She has a very bad attitude and is very disrespectful. The cashier Haydee was so wonderful that she has more potential to be a good manager than the store manager who has the colored hair!!!!”
“The customer service got them the 5 star review. Every person working was friendly and helpful. They are currently out of helium but called other local places to check for helium to try and help. Great job team!”
“Staff ids very friendly but the store itself is in kinda rough shape in the inside. Not sure if they just don’t have enough help or what but things seem to be out of order and not put up like they should be. They have been out of bags for several days as well.”
“I normally don't shop at Family Dollar, but decided to right after the virus hit. I really don't enjoy the Walmarts in the area, so over paying by a little doesn't bother me.I was actually really pleased at the overall store. Everything was put together well and we found everything wirh no problem. It wasn't too busy either which made it even better!”
“I love love love this store. At the other stores I am always being stopped by the every day bums that have been hanging out for years. They don't seem to want to take no for an answer. It's money or cigarettes they want something from you. The East Montague store doesn't have this problem and I can go in and shop and get out easy peasy. Keep it up guys.”
“What some folks fail to realize is the area when taking in account for these reviews, the clerks i've gone to have only wver been nice - a guy and gal are always very nice, the guy is quiet and the gal is sk personable and has a decent memory too - they're both very charming and taking in account the area the shop is well maintained!”
“This has been my go-to "dollar" store for almost a year now and I'm hard pressed to walk in to a cleaner , properly stocked, and efficient store. The general manager is fantastic and her employees are an extension of her passion to run a near perfect example of a family dollar.”
“I was quite impressed. The store was in very good order and every one if the workers were busy. The person who waited on me at the cash register was very friendly and personable. I had a great visit there.”
“It's a Dollar Tree. Everything in this store is $1.25 or less, so you know what you'll get. Until recently, everything in Dollar Tree was $1. I'm not sure how they sold merchandise so cheap for so long. In the 1990s, when I first noticed prices in stores, everything was $1. The pricing lasted longer than I expected, and most $1.25 items are still a great value. Dollar Tree is relatively clean, and you can select from tons of seasonal and holiday items. The Easter items are here, along with lots of Spring/Summer toys to keep the kids busy. The movie-theatre sized boxes of candy are a bargain, and Dollar Tree has the best candy selection in town. Greeting cards are still $1 and some are even 2/$1. The parking lot is large, and it's easy to get in and out at the stoplight.”
“The only suggestion I would make is learn how to merchandise and stock shelves. You always have to shop around merchandise and boxes and carts in the middle of floors and walk way. But staff is very friendly”
“The employees are always friendly and helpful I think we are there about everyday and I don't have any thing but good to say about this place!! Thank you ? FD YOU MAKE SHOPPING ? BEARABLE!!”
“As long as it's a day or the week they get they're truck in and they're stocked, everything's there that you need. If not then their shelves are damn near empty by then. Good store overall though besides being a tad pricey still for being family dollar. #Dollar General is cheaper overall”
“Unable to find gauze for my burn, the young man went back and brought me some from their fort aid kit. There’s no better service than a cashier reaches out to help. Thank you. 5-20-3:00PM”
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“1.25 for almost everything. however this store is kind of in a mess. shelves almost empty no items. I dont think this store will last because I already see prices $3 n $5”