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July 2023 by Zoee Arrington
Great place to purchase office equipment like copiers or managed IT as well as a great place to work!
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December 2022 by Tiffany Johnson-Wilson
I am a business owner of many businesses. I asked the business owner of this business to call me and he could not do it himself. We signed a lease that we were told was 2 years and we can cancel anytime. There is so much fine print it is 5 years later and we are still getting charged and locked in a contract! We have had constant issues with the machine, even with the warranty our cost kept rising and still constant issues. They claim to save you money and they don’t. We have another location with an HP laser, the cost of the printer and lasted is only 10% what we paid for this and we print a lot.. We are also charged for every small thing. I asked them to pick up the machine and they are still charging us without a machine even! This business is the biggest fraud I have seen. My staff and I will continue to let other small businesses see how they operate.
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December 2021 by Keith Scott
I normally don’t like to leave a bad review since I’m a small business as well. We have leased a nice copier for 5 years and in find print they automatically renewed for a year without even consulting with us. The copier worked good but Salisbury Business Machines offered a better deal, but Docu Systems don’t want to let us out the lease that we paid perfect for 5 years because we didn’t notify them 3 months in advance. When we signed the lease they never mentioned nor did the reach out before time.I spoke to a Jenna Cassidy and she said tuff luck basically. She didn’t even try to help. I would never use these guys again.
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December 2020 by Eyren Mills
I have been working with DocuSystems for our printer/copier needs for a year now (my company has been with them for two years). Our rep, Stephen, is always responsive, professional, friendly and helpful whether how to's with the printer or business issues. Never an attitude or an issue - the guy to call. The tech support is unequalled to any other company I have ever worked with. Randy has always made himself available in a timely manner to help whether on site or from a distance. We use an awesome product, which is heaven to work with, but is sometimes over my head in its capabilities. I KNOW that Stephen, Randy and the IT team have our backs - and not just the big things, but the "little" things too. As a company, DocuSystems has their process down and has some great people working with and representing them. I highly recommend DocuSystems.
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December 2020 by Paul Durgin
Thea Deaton was very professional & honest. She was definitely a pleasure to do business with. The mac daddy copier we got is PERFECT and she made sure we knew exactly how everything worked. Make sure to request Thea Deaton for any full service document management solutions and no-obligation assessment for the best solution for your business. She upgraded us and definitely saved us money.
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December 2019 by Steven Johnson
Always great service with DocuSystems, any issues that occasionally pop-up, Ruben handles it promptly & professionally - haven't stumped him yet - Ruben is the best!
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December 2019 by Suna Darkanat
Mr.Umut Engin was so very helpful and knowledgeable was there to answer all my questions and made me feel very comfortable.I would definitely recommend him.
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December 2019 by Brenda Martinez
DocuSystems is awesome! Umut helped us out and answered all our questions!!!
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December 2019 by James Island
Great service. Professional and always available to provide assistance.
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December 2019 by Dana R. Wine
My business partner and I have used several companies to our copying needs over the past 15 years. We have had many issues and never felt satisfied with the service we were receiving until we switched to DocuSystems and in particular, Stephen Clinch. Stephen is helpful, extremely responsive, and honest. We no longer dread asking for help or addressing questions with our copier because we know Stephen will take care of us. The rest of the company has been great to work with also, but Stephen has really gone above and beyond for us. He is one of the most pleasant and easiest to work for professionals I have dealt with for my business needs.
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December 2019 by Bob Bush
We have been using DocuSystems for a few years now. They have served us great, with exceptional customer service, especially our rep Umut Engin. His energy and commitment to his customers is unmatched. Their products are rock solid , too. We have had no maintenance issues with our color copier ever... I would recommend them to anyone looking for a great value.
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December 2019 by Lisa Kerns
Excellent customer service and training. I've had my printer less than 6 hours and already I love it. Most importantly, they are always available if I have questions. Looking forward to a long relationship with Steven and DocuSystems!
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December 2018 by Carolyn Forester
Great company! A dedicated service and sales team working hard to exceed customer expectations. A local company with over 2200 clients and counting. Providing document solutions for companies with a focus on quality, security, efficiency and productivity.
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December 2018 by Alice Cumbee
Thank you Stephen Clinch, for our fantastic service and new copier at the HudsonMann office! We no longer are drawing Bob Marley pictures on the copier because it was always jammed!
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December 2018 by Tamara S
After an extensive search for a new copier provider, all of us at HudsonMann are extremely excited to have partnered with Docusystems. Their level of customer service is exemplary- from their sales staff to their technical staff! We have been extremely happy with our choice!
