Charleston Security Systems has received positive feedback for its installation services and customer support. Customers appreciate the friendly and professional staff, including technicians and sales representatives who provide clear information without high-pressure sales tactics. Many highlight the thoroughness of the technicians in explaining how to use the alarm systems and their available features. The company is recognized as a reliable local business, with a focus on customer satisfaction. However, some customers advise potential clients to carefully read their contracts to understand any additional charges that may occur, such as fees for service calls. Overall, Charleston Security Systems is seen as a great choice for home security, combining good service with quality equipment installation.
Had cameras installed today at our home. We couldn't be happier with the service from start to finish its been great. Thank you Tommy, thank you Charleston Security Systems. 5 starsServices: Installation
July 2023
Good people/company. Sales person (Steve) was down-to-earth and clear - no sales tactics or anything. The technicians (Tommy, and Justin) came out the next nay at the exact scheduled time, also very nice and professional. Will see how the monitoring system and the tech support stand test of time.
July 2023
Jackie and Tommy were super helpful when scheduling to set up our alarm. Tommy was very knowledgeable and very thorough when teaching how to use and set the alarm system and all the available features. I would definitely recommend!Service: Installation
