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November 2023 by Lori eastwick
I needed a simple oil change. Got an appointment quickly, shuttle to work, easy efficient friendly service. I also received future recommendations for consideration with no pressure . Highly recommend this shop. I will be back.
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October 2023 by Marisa Murphy
Customer service is top notch. They took care of my car in a timely manner. I felt like a valued customer, treated respectfully by the owner and service technicians. I will definitely recommend this place. 5 stars for service and customer care.
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October 2023 by Heather Chacho
This place is wonderful! I came here due to something below my vehicle was dragging and clearly had been bent or broken off. I came here was greeted kindly, and was told he’d take a look. He figured out it was bent and they’d fix it real quick. I was relieved it did not have to be replaced. He told me it was free of charge. I really appreciated the customer service and honesty. I will start bringing my vehicle here for all needs. Thank y’all so much!!
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October 2023 by Brad P.
If you have an electrical problem in your vehicle this is the place to go. They will get you in fast and diagnose your problem. Prices are reasonable and they may not charge you if they don't find anything.Good customer service. Very clear on what is happening and what your options are.
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September 2023 by daniel popejoy
Very disappointed with my experience, initial impression was good, and the shop appeared professional. Unfortunately the work performed was sub par and I paid $900 for a repair that in less than a few days after being “fixed” was still causing the same problems (ac blowing hot air) .. After returning to the shop they said I needed an additional repair with a price tag of $1500 to actually fix the problem.Services: A/C installation & repair
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September 2023 by hunter jones
Would recommend them to anybody they took great care of me and got a brake light issue solved for me very quickly as I was out of town and on my last day of vacation in Charleston! These guys are the best in Charleston!Service: Electrical repair
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August 2023 by William H. Felder
We had another great experience with Charleston Auto Electric. Dropped off for an oil change and picked up a couple of hours later. I was impressed that the mechanic called to consult with me regarding my choice of oil. He had researched the manufacturer’s recommendation and was knowledgeable in guiding me to make an appropriate choice. He also was helpful in guiding me on another repair that is needed in the future. Good folks who do consistently great work.Service: Steering & suspension repair
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August 2023 by Tina Arcuri
These guys are amazing!! They are honest, transparent about pricing, and they do great work!!!!They fixed the A/C on my Jeep Patriot and the next day I had an issue, they took it right back in, and as it turned out there was a small leak. Fixed again within a couple of hours. They warranty their work as well.So then wife had her car at a dealership for over a month and they couldn't figure out what was wrong with her Jeep Wrangler's A/C. Charleston Auto Electric had it diagnosed and fixed in under 24hrs!!We brought it back to them a week later to install her rock lights!!! We are customers for life!!!
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August 2023 by Frances Stewart
After literally seven days, our 2016 jeep Cherokee set an a dealership and no one could figure out what was wrong with it. Literally! I had it towed down to Charleston, electric and auto repair within three hours. They had it completed a correct diagnosis and fixed. They even kept it overnight to make sure due to the troubles we had. I cannot thank Jonathan and his crew enough for the professionalism that they showed the kindness they showed us as we were so very frustrated. I would recommend the shop to anyone. They really know what they’re doing. They were sent to us on recommendation from people who are just as impressed with Their abilities. Thank you so much again guys and I would never hesitate to bring anything to you… Frankie Stewart.
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August 2023 by Erik Reynolds
Fantastic service, great value and clear concise communication. I have a 20+ year old truck that continued to drain my battery for years. Charleston Auto Electric was able to repair the issue, address my other concerns with the vehicle and fixed everything! Diagnostic results, recommendations, repairs, timeline and price were all clearly communicated and easy to handle. 5 star service and I wish I had come here sooner. Thank you!Services: Electrical repair
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July 2023 by Jim McHugh
Very impressed with the service at Charleston Auto Electric & Repair. I made an appointment for a courtesy inspection and they got me in and out very quickly with a detailed diagnostic of my vehicle. Friendly & helpful staff with a nice, clean waiting area. I will definitely bring my car back for oil changes or any other repairs.
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July 2023 by Michael Reid
I am appreciative of the attention to detail and transparency of the condition of the vehicle. They got it started. I’d be interested in seeing what else can be done to assure that it will continue to stay that way. All in all I have trust in this Company and I would refer them to others. M.RServices: Electrical repair
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July 2023 by Adam Metropolis
Just had my truck serviced there. It's a 2002 Ford Ranger, 200k + miles. I like this place because you can have your vehicle towed in, even at night, and they have a good drop box system for your keys and whatnot. Closed on weekends. Very nice people, fair prices, good quality work. I can say 100% that they take responsibility and go the extra mile - but recognize that your vehicle may take a while to be repaired. Go rent a Turo car for three or four days and relax. I will continue using this business.
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June 2023 by Sue Marsh
I had my car at four other auto repair service centers and no one could really locate and diagnose the problem. After speaking with Mia and Johnathan, they had me make an appointment and I am so thrilled I did I had visions of very high cost repairs, and to my delight they were able to help me and not break the bank. They also reassured me that if there’s any other issues in the future that they are there for me. how refreshing to have an honest and diligent auto repair center dedicated to helping people! They will be forever on my speed dial, thank you for everything from the bottom of my heart, Sue MarshService: Electrical repair
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June 2023 by Rafael Garcia
Excelent attention and service. Accurate diagnosis. Very responsive and punctual. Not expensive if you value all these factors and compare them to what you get charged at the actual dealership.Definitely recommend them.
