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April 2024 by Cybil Helger
Pree and Jason came to my store today and repaired a bent storefront frame. I just wanted to say the guys are extremely professional. They did a great job and very efficient. It was done in no time. If you need glass call and ask for Pree and Jason (a dynamic team)!!!! Thank you guys it looks amazing ?
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February 2024 by Jessica James
Can’t get a return phone call
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June 2023 by FCP Services
I've called 5 or 6times trying to get a key for a door they installed. I was told 3 weeks ago I would have a key delivered to the jobsite. Since then not a word. Will not return my calls.
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December 2021 by Paul Markowski
Ordered shower door from Century Glass. When they came to install it the shower door was too short. Said they would expedite the replacement. Never heard back and had to call them ... lo and behold the part was in and no one called us. They were scheduled to install it today ... never showed ... never called so sat home all day for nothing! TERRIBLE CUSTOMER SERVICE !!!!Well here it is May 1st ... they were suppose to come this morning to replace the scratched shower door they installed a couple of weeks ago.They said between between 9-11 am and of course another NO SHOW and NO CALL. I think they're purposely going out of their way to annoy us. Guess its time to get BBB involved.
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December 2021 by Jennifer Robinson
This company had to reschedule a SIMPLE auto glass replacement THREE times because of errors on their part. It took TWO weeks for them to get their act together. First, the receptionist made the appointment on the wrong day. She told me Wednesday but really scheduled for Thursday. She apologized and rescheduled (confirming that my glass was in an waiting on me for the rescheduled day). Next appointment, I get a call AFTER my scheduled time saying that they couldn't come because the glass was broken when it arrived. But didn't they check the glass when it arrived on the previously scheduled date?! Next appointment, they tried to reschedule because of rain when I had previously told them that I had a covered area (garage). Very disappointed in the professionalism of this business. I have never had a glass replacement business this irresponsible. I will be taking my business elsewhere in the future.Service: Auto side window replacement
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December 2021 by Jessica McLean
Definitely NOT recommended for shower door installs! Not sure if auto glass is more of their stronger product line but wouldn’t recommend them for shower door install at all.Took multiple calls and reschedules just to get someone out to measure so a quote could be generated. Seriously, could just feed them the measurements to save hassle of waiting until they finally show up.So, measurements finally taken and now waiting begins! Well... it took them 3 months (three!) and multiple calls to get parts and glass in. Then, when they showed up, it was with wrong materials! O.M.G.!! I should have canceled my order but was reassured they would have everything in the following week. Well... 6 weeks (six!) and multiple phone calls later they got my shower door installed. So, fast forward two weeks later and now I got a leaky glass shower door with loose hardware! Well... good luck with support after the sale because it’s absent with these people.Stay away from these jokers because it will cost you more time and money for no gain!
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January 2021 by Jennifer R.
This company had to reschedule a SIMPLE auto glass replacement THREE times because of errors on their part. It took TWO weeks for them to get their act together. First, the receptionist made the appointment on the wrong day. She told me Wednesday but really scheduled for Thursday. She apologized and rescheduled (confirming that my glass was in and waiting on me for the rescheduled day). Next appointment, I get a call AFTER my scheduled time saying that they couldn't come because the glass was broken when it arrived. But didn't they check the glass when it arrived on the previously scheduled date?! Next appointment, they tried to reschedule because of rain when I had previously told them that I had a covered area (garage). Very disappointed in the professionalism of this business. I have never had a glass replacement business this irresponsible. I will be taking my business elsewhere in the future.
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December 2020 by Kevin Bevins
I ordered a car window and I needed it fast. They said they would have it first thing in the morning for me. When it didn’t arrive in time one of the store employees went to get it personally from the warehouse so I wasn’t inconvenienced. They also had the best price by far. When I got there, the showroom was awesome. I had no idea they existed and the extent of what they do. Love this place. Class act. Five stars
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December 2020 by DA Fischer
As a commercial facility coordinator I work with glass companies across the US and Century Glass is hands down one of the best! Laura and her install crew were both professional, prompt and courteous. I would not hesitate to call them for any of my future needs.
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December 2020 by michael scot
I'm a local contractor and have been using Century Glass for all of our frameless glass shower enclosures and I couldn't be happier. The entire team communicates well and is customer service driven. Their work is always top notch and we've never had any issues.
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December 2020 by Admin RealEstateRepairs
We have dealt with other glass vendors in the past and had extreme wait times and communication issues. With Century Glass we have experienced a high rate of professionalism.Their office staff is friendly and efficient. Their field team is skilled and highly reliable. They always call on the way and let us know immediately the cost of their estimates. We love doing business with Century Glass!!
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December 2020 by Daniel Schneider
Overall a great experience thank you. Our shower glass looks amazing!!!! If you’re looking for a company who shows up on time, communicates well, and takes pride in their work call Century Glass, oh yeah they also had the best price.:)
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December 2020 by Tim Erickson
I do not enjoy writing reviews like this one but, I had an appointment with Century glass for this past Friday 10/31/2020. Called to verify the appointment time frame window. Result was they did not show or contact me not even to explain or reschedule. So, it appears that they are not reliable or trustworthy. It appears that the person I spoke to on the phone removed the appointment from the schedule. I have their name but feel that it is not appropriate to put the name into this post. What happens in your system I cannot account for.
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December 2020 by Kevinjk68
These guys were right on time, every time and were extremely professional in every regard. The quality of the materials and installation was excellent. Absolutely no complaints at all. Their price was on par with any other business so I would say the value is better than most considering how good they were on the other points. Would highly recommend.
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December 2020 by Alisha Davenport
The staff are prompt, helpful and informative. I replaced my dresser mirror a couple of months ago with antique mirror. I am very pleased with the results! The original frame looks great. You would never know the mirror has been replaced. Thank you!
