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November 2023 by Benjamin Koon
Excellent work and Great prices,recommend highly!!!
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September 2023 by Amanda Edwards
If you’re looking for genuine top notch service, then this is the place you want to go to have your vehicle worked on. From oil changes, to blowing a tire, to an ignition issue, Carter & Sons has been absolutely incredible to work with. I was recommended to them through work and I’m blown away but the quality of care the entire team has every single time I’m there. They have literally been a life saver and helped me out of a jam, on more than one occasion (my own doing!). I can’t recommend them enough!!!Services: Tires
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August 2023 by Delilah Green
I was referred by someone to come here and when I got there I was told by staff that they were to busy and to return at 2:00pm. I went home and got something’s do. When I returned I was told that I was not able to get my oil changed at all that day. This would’ve been my first service with you guys but I do not like the lack of communication.
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August 2023 by Coleman B.
A couple months ago my control arm broke in my car. The people at Carter & Sons Auto Center were extremely helpful. They got my car fixed very quickly and at an affordable price. My car has been running great ever since. I heavily recommend this mechanic shop to anyone and will be taking my car there again when I have issues!
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June 2023 by Hollie Rittermeyer
We were in a pinch with an emergency brake not holding that we needed fixed asap. Carter & Sons was the first to (1) listen and (2) offer to take a look and see what they could do in a hurry. They were absolutely kind, professional, fair in pricing, and did a thorough and efficient job of exactly what we needed. Would NOT hesitate to use them and recommend them in the future!! Thank you!
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April 2023 by Jacqueline Kinlaw
This group of people are so experienced in working with the public and their experience with automobile is impeccable, I've been recommending them to people on my job. Fast but efficient, most of theparts are stocked on sight. Competitive prices. When I called Stokes Kia for an appointment for an oil change, the 1st available one was 1 month out. I called Carter & Sons and it was done the next day.Thank you
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March 2023 by Jessie Roberts
Great people that do good work. My experience has always been good. Would definitely recommend.
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February 2023 by Benjamin Stormbringer
I've been going to Carter & Sons for a year now and they have become my go-to shop for many reasons. They do good work, they never try to upsell you, and if there's nothing wrong with you're car they'll tell you and let you be on your way. Honest, reliable, and quality are the 3 words I use to describe my shop. Can you say the same?
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February 2023 by Ryan Schuler
Had a misfire on my number four cylinder on my 2003 civic. Wanted to get it taken care of while I was at work. They charged me over $428 for four spark plugs and ONE ignition coil. Plus over an hour of labor for a 15 minute job. I should have just done it myself. This place will rip you off I do not recommend. They didn’t even offer a veteran discount. They didn’t spell my name right or get my phone number right. I’d say complete incompetence from shop to front desk. Maybe they thought because I have a PA license plate they could take advantage of me. But I live here now….Service: Engine repair
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February 2023 by Jason Spencer
There are very few auto shops I trust but this is one of them. Once again they did a great job and treated me well. Highly recommend!
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January 2023 by Mary Ahrenholz (Tazzy)
Very good vary friendly and price was affordable and they were honest you don't find that much in a dealership I will definitely be back
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December 2022 by Kareem P.
in a year's time, "carter & sons" installed two reconditioned motors and two flywheels. both were bad from the start. when i picked my wife's 2013 dodge journey up the first time, i turned right around and said "it's still knocking". they told me "the motor was setting up for awhile. the valves are sticking, and to drive it for awhile. that should fix it". a week later i took it back. they told me it had a blown head gasket. then said, "you're okay to drive until we can get you another motor". 3 months later they found another motor. meanwhile, driving messed up my flywheel. they replaced the first bad motor with another bad motor. in less than 90 days, i had to go back. i was having knocking / tapping sounds again. they told me, "it's my flywheel". i said "y'all just put 2 motors in this car why am i having this problem? the motor y'all just put in is the problem". they said, "no it's not, the motor has nothing to do with your flywheel". so we purchased the flywheel. in that 90 day period, this bad second motor messed up my new flywheel. i have the receipts to show this. then carter & son's warranteed the first flywheel and in their notes they put "head leaking is causing the flywheel to go bad". and in less than 30days, this flywheel goes out! this car has had less than 15k on both motors & flywheels in a year. now carter & son's is telling me its my fault that i didn't know they put 2 bad motors in my car with head gasket leaks, and both bad motors will mess up my flywheel. and there's nothing they can do because the motor only has a 90day warranty. am i a$$ out? someone please point me in the right direction.
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October 2022 by Virginia “jcmicc” Assaf
I was calling to check rates. The woman answer the phone did not about so much.
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June 2022 by Kevin Mack
Honest family business. A1 mechanics. Won’t give you anything you don’t need.
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May 2022 by Patrick Kunzler
I don't usually write reviews but felt I needed to since it was the only way I could express myself. Carter and sons is a great business. They are very kind, quick, friendly. The reason for a 3 star is due to my personal experience with them. Most bad reviews come from a place of feeling cheated or hating the business. I assure you this is not coming from that as I have had time to reflect on what happened and I'm trying g to write a fair review.I took my vehicle in about a week ago for a coolant repair. They "fixed" it speedily and the price was just about what I expected. My wife and I are about to have our first kid any day now and needed our only car working good and as expected.After the repair (about a week later) we took a trip to Columbia and about got stranded because It was still leaking coolant and the car about over heated. I took it back to them recently and they were sympathetic but would not take even partial responsibility for it not working. They claimed that another part broke within a week of the other part they replaced. Now who actually knows what happened. It' very well could have been a new part that was working before or it could have not been. Either way they would not work with me or try and discount me even though I was experiencing the same issue of coolant leaking as the first tine I brought it in. At the least i dont feel i should have had to pay for labor again to fix this.They discounted me "$40" for coolant saying they would fill it for free but if you know anything about coolant it only cost 11 bucks for an entire gallon at auto zone and I had some in the back seat haha.I appreciate their efforts and will continue to do business with them but hope that my future experience with them will be a one and done situation instead of making me feel like I'm paying for their lack to ensure everything was good and having to keep coming back to fix the same issue. I sure hope it's fixed this timeServices: Engine repair
