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January 2024 by Timothy A.
Stopped in for a hockey game over the weekend. Friends daughter was playing and wanted to cheer her on. Location was easy to get into and there is plenty of free parking. The lot was pretty full though because the Citadel was also playing hockey at that time. Smaller arena had just enough seating for family and friends. Didn't order any food or drink, so can't comment on that. Didn't go upstairs either, so can't comment on that. Ice was frozen, which makes for a better hockey game. Zamboni driver seemed to know what he was doing. Kids had a blast and we enjoyed watching them play.
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November 2023 by April P.
Carolina ice palace is fun but a tad bit dangerous! My friend was in town from Albuquerque and we went ice skating a few times when I lived there, so we decided to check this out! It was a lot different from the ice rink in Albuquerque. I enjoyed the frequency in which the ice is cleaned it made for a slippery ride and I wasn't expecting such a well maintained rink to be so far down south. It's also a pretty fair price. I don't remember how much it cost but I thought it was pretty affordable for an open skate. With that being said, I did have a few issues. Firstly, the service is just okay. It's not very informative and there are no signs that teach you how to lace up your skates. They also don't explain what's safe and what isn't. I feel this way about most skating rinks but I think in an ice rink being verbally told the rules or having an informational video play would be really helpful. I went to ask for my size skates and the attendant wasn't very helpful and just gave me a random pair. After getting over my initial fears and gaining some confidence, my friend, who is an ice hockey player fell. I also saw someone fall right on their face! I understand falling is a part of skating, but I think the reason we fell was due to the dullness of the rental skates and less due to faults in our technique. This place is definitely at your own risk. I overheard another patron telling her friends to ask for white skates bc the blades tend to be a lot sharper bc they aren't used as often. Overall, if you are looking for a fun place to hang out in north Charleston and a fun activity to do, this is definitely a great place! I would bring my own skates or at least ask for a sharper pair. I think with a bit more instruction and tlc with their rental skates this place would be even better! Definitely, check it out!
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May 2023 by Ryan H.
A one of a kind and obviously needed in Charleston to keep hockey viable. We went to watch a friend play in the adult league and then had an adult beverage or two at the bar. Not bad. Good service and a lot of work for someone to keep this place viable. And it is.
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January 2023 by Diane R.
Rather dirty, lots of trash lying around. Trash cans are full. Women's tea leaves something to be desired.
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December 2022 by Jon S.
Literally missed an hour of skating waiting for a pretzel... how hard is it to put a pretzel on a plate and fill a cup with cheese. The place itself is alright but management needs to watch more closely and make sure all areas of the business are operating smoothly and efficiently. If I had known it would take an hour of my day I could have missed out on the pretzel...Update: cheese was cold. Waited an hour still got cold cheese... ridiculous...
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August 2022 by michael w.
Great place to take the kids, even first timers! They have ice "walkers" that little beginners can use until they get the hang of it. Great birthday party spot! Just make sure there are no hockey games on the day you want to go.
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July 2022 by Jessica D.
This was such a fun break from the heat outside! There wasn't too many people on the ice, which made it easier for first timers like us! Our 4 and 6 y/o had the best time and they said it was the best part of vacation! We would've never known about this place had we not been staying at the Holiday Inn across the street!
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May 2022 by Lola P.
I was so happy to have found a full service ice rink in Charleston, but I've been disappointed at every turn by their staff. Impossible to get anyone on the phone at any hour of the day, pro shop is open MAYBE 15 hours a week (depending on the schedules of the 16 year olds who work there), free skate registry is incredibly over complicated and must happen online with additional service charges/fees etc , and I've wasted so much energy trying to reason with Brandon who is in charge of the recreational ice hockey leagues. Zero regard for player safety, officiating regularity, player happiness etc, and zero response to concerns voiced by league players. The organization of the Rec leagues is laughable at best, and would be funny if it didn't put the safety of players at such risk. Rec league is such a mess I'd be embarrassed to be a part of it if I wasn't so happy to be able to play regularly down south. This could be such an amazing place for so many skaters to enjoy if the staff wasn't so careless. Really a bummer.
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January 2022 by Tiffany A.
First time here and had an absolute blast. Had a great conversation with the bartender about places to go in Charleston! Her name was either Shondra/Shawna regardless was an amazing bartender, turns out shes the accountant there! She's knowledgeable and did great job for bartending for the first time!
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January 2021 by Keith B.
Paid online from 12:30 pm to 2:00 pm. Didn't get to start skating until almost 5 minutes late. Then on top of that the workers stopped us from skating at 1:50pm. That's cheating the paying customers 15 minutes of skate time! Just wrong when you have kids watching the clock and hoping to get all they paid for! Wrong!
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August 2020 by Dakota C.
Loved my time spent here! Went ice skating with a few friends after work one day! The rink is huge! Prices are decent! It was fun! Definitely family oriented. A great place to come with your family if you're looking for a group activity!
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August 2020 by Sri aka Dr.JustKidding Rangaswamy
Awesome helped out
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February 2020 by Josh Davis
My wife and I drove from Columbia to shop for skates and I am beyond impressed with the service. Owen asked about my budget, what skates I’ve previously liked, and my skill level. He helped me try on several pairs of skates and made sure I found the ones that best fit my foot. After making a choice he baked them and sharpened them all included. I’m so excited for these skates and even more excited knowing an awesome pro shop is available in SC. We will absolutely be back for my wife’s skates and more gear!
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January 2020 by Tiffany Miller
Friendly staff and lots to choose from.
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December 2019 by Maryann S.
We love coming as a family for open skate! The facility is huge! The bar area is large and very nice. I wish I was more open to the rest of the ice rink rough, maybe with a viewing area or something similar? We hope to try out their birthday party option for our daughter this year though!
