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July 2024 by Mark Jones
Never coming to a Best Buy again. Tried returning something less than three weeks after getting it to be told I can not. The only way to return it is purchasing a yearly membership. So I spent $50 to be able to return it.
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June 2024 by Nathan Walters
It's best buy
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June 2024 by david ferrara
Barely anyone at registers. Line to the front door. Bad management.
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June 2024 by David Clark
Fast, polite and welcoming. Geek Squad is awesome, too.
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June 2024 by E.Kevin Jones
I got all my appliances here when I moved to the area
And shopped here for years in NYC
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June 2024 by Humping Bunnies
Best rental place in a long time. 14 day rental on products then returns them. You can also pay for the premium rental option that extends it to 60 days. Ive been renting my tech for a while now and its great.
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May 2024 by gene george
Big black manager is liar and does not deserve to be a manager he made up a whole scenario that he wasn’t even part of for it to be what he wanted to be
Who ever hired him he’s a thug so you know and robbing your store if every day customers
Do your self a favor and do better hiring
Best Buy is a American company that needs a better employment system your getting robbed and don’t know it
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May 2024 by Charlotta Richards
Absolutely pathetic display of customer service today by an old bint. RUDE and AGGRESSIVE and other words that I’m not allowed to use here. WILL NOT shop here or any Best Buy again. I used to work at a Best Buy and I literally would have been fired on the spot for speaking to a customer that way.
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May 2024 by Amari Harrison
Went to Best Buy because it is an authorized repair for Apple products for my charger port got there and they offered to clean out my charger port because my phone wasn’t charging. They said they cleaned it out. They were back there for at least 10 minutes with my phone and said I had to go to Apple because that didn’t work went to Apple and the first thing Apple did was clean out my charger port and my phone started working automatically. I don’t know what the disconnect between Apple and Best Buy is but I wasted, three hours stuck in traffic for the same result very unpleased with Best Buy.
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April 2024 by Taylor Gianquinto
I can't remember the last time I went to a Best Buy, but I wanted a new TV and decided on a whim to come here - I knew which one I specifically wanted. I was properly greeted at the front and was immediately directed to a guy at the back (I forgot his name). I told him I wanted a 55inch Roku - he brought me to the exact spot, let me know it had to go a specific way in my car, and gave me a measuring tape to make sure it'd fit. I ended up going with the 50inch because it just fit. He didn't seem happy or comfortable being there.. kind of just a dude with a job at Best Buy. Didn't really smile or anything - I'm glad on one hand he didn't try upselling me, but I was expecting to be told about the TV and all of the great things about Roku. I don't know.. just wasn't a great experience. Maybe he was having an off day. Still, not great service. I don't really buy electronics or anything that they sell, so I probably won't be back just for that reason.
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April 2024 by abby licker
Terrible store they make mistakes and blame it on you
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April 2024 by Colten Johnson
Don't use this location the manager is a con man and a snake
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March 2024 by Andrea Mejia
Don’t even get me started…lol just no. No to all of it…useless employees useless geek squad. They stopped selling movies which is fine, Best Buy used to be the spot trust…me I recall.
Had plenty of friends that worked at this specific one, but they actually knew about their products ect. Diff times.
Ship whatever you need if you must or go to the West Ashley store.
Oh and all Best Buy’s here charge you for a bag. lol so just carry your items if you even decide to buy.
You’re welcome.
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March 2024 by Mateo Corona
Thanks to Aaron for helping us with our purchase and being so patient with us since we could not make up our minds ! Looking forward to going back for more purchases with him !
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February 2024 by Chad Johnson
I don't think I've ever felt more uncomfortable in a store before, and I just left guitar center! That's saying a lot. But best buy, you guys deserve an award for unprofessional and just rude sales people. But to call them sales people would mean they actually tried to help and make a sale. Smh. They didn't. So after I dunno. 20 minutes standing there waiting on someone to finally come get the earbuds I wanted, I give up. I would rather throw the 200 dollars out the window on the ride home.
