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April 2024 by Donna Matherly
I had a really good experience with Gregory and Badcock thank you
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January 2024 by Lisa Gerideau
Mr. Gregory was funny, kind and friendly.
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January 2024 by Tya Miller
Awesome
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December 2023 by James Weaver
Purchased furniture, some was delivered and some damaged. It’s been more than a week and I have called a few times for updates and have not received a call regarding the damaged furniture.
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November 2023 by Pamela Middleton
I picked out a beautiful dining room table
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September 2023 by Lauryn Shaw
NORMAN should work in a secluded place where he doesn’t work with customers. I’m not sure the training NORMAN received but as a store employee he lacks empathy, lacks accountability, lacks thorough communication, and lacks customer service. NORMAN rather argue than to accommodate a customers needs that arised because of lack of communication on their end. NORMAN stated to call corporate if there was a problem when we did NOT order our furniture from corporate. NORMAN also provided false information all throughout the call just to circle around and say he was the one who made the adjustments to our delivery time without informing us. NORMAN then passed the blame along to Greg and the delivery associates after he stated he was the one who made the adjustment. NORMAN’s family should be ashamed of his character.
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July 2023 by April Lilliston
I’ve never thought I would have the worst experience shopping with Badcock furniture ever I’ve fought this all the way to corporate and disappointed that no one has taken this issue seriously. I brought the carden bedroom set recently in full however the dresser with the mirror has been delivered 4x because of damages. I’ve tried working with them to send me a night stand for the inconvenience this has brought me over a course of 2 months. My fourth delivery is still damage goods no one would be please with brand new damaged furniture like how!? I write reviews to save another person for facing the same issues at hand. I wouldn’t recommend this particular store to no one and as far as corporate I thought you would handle this matter way better then this I’m completely unsatisfied.
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June 2023 by Robert A.
Hard to deal with, rude customer service, and awful quality furniture. After the sale, the level of customer service is very subpar
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March 2023 by Quinette Coleman
Justin provided excellent customer and he knew about the products. Great sales person. I plan to buy more.
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February 2023 by Jim A.
Well I bought my furniture from there a few times. I paid off my furniture well I thought I did. Per the customer service rep there was a one cent balance on the account and after late charges a 4.80 cent charge they wouldn't just clear it and ended up paying it but you would think after purchasing over 4k worth of stuff from them they would just wave it. No more will take business elsewhere.
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October 2022 by Courtney Mitchell (Court CakeZ)
Will the assistant manager was very helpful.
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October 2022 by savage kids sqaud
Everybody there was real polite Every time I go to Babcock I come out feeling like I was treated like a valuable customer 100%
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August 2022 by Emily Stokke
So happy with my experience here! Mr. Gregory Parker helped me pick out a sectional that best fit my needs. He was so professional and had a great personality. Please give him a raise! I would highly recommend Badcock over Ashley Furniture, Rooms to Go, or any other furniture store. I will definitely be back when I need more furniture or decor!
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August 2022 by Danaveah Larkins
Gregory was phenomenal he was knowledgeable friendly and courteous made the experience wonderful
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May 2022 by ima dreamer
My husband and I found a beautiful reclining sofa and reclining rocking chair at Badcock for a very reasonable price. Joe and Dre delivered our furniture. They were very pleasant and professional. Brought our pieces in and set them up promptly. It was a pleasure dealing with the salesperson and the delivery guys.
