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April 2024 by Trey McCutcheon
I run a rolloff dumpster company and this has been the only towing company that has not completely inflated costs but also made it super easy to work with. Alex towed me out of the landfill to our repair shop and he even dropped me off back at my yard after, for free. Alex was professional, super nice and went above and beyond. Melissa in the office has great customer service--especially in a time of extreme need and frustration!We are setting up and account with them to have them be our company moving forward. Keep it up and thank you all!
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March 2024 by J H
Very big help. Knowledgeable and timely
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March 2024 by Nequelle Brown
American towing customer service was amazing and Mrs.Melissa was more than sweet and kind. The new owners have made a complete 360 in a great way for others experiencing towing situations.
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February 2024 by Sandy Beckett
They had a tow truck out in a short time after calling. Great communication and service!
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February 2024 by Randy Beckett
Melissa is extremely helpful and professional.
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January 2024 by Joyce Letellier
Great people.
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November 2023 by Kasey Thomas
Johnny and Danielle are Excellent human beings to work with! Everything was communicated professionally and they were just so kind. Highly recommend their service!
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November 2023 by Bill Z. Roberts
Prompt, expert, friendly, and my go to tow service. I drive a vintage vehicle that just doesn't behave up to my high level of maintenance and care, so I'm a regular. You may think one tow is a good as the next, but I can sufficiently affirm that these folks take it the premiere level typically reserved for the real posh A-listers. I'm very grateful, and can't laude their concern for my wellbeing loudly or often enough.
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October 2023 by Andre' Metternich
My girlfriend and I scheduled a tow for 7am on a Saturday. They confirmed the date and time over the phone, sent no confirmation. And come the day of the tow nobody showed up, their phone line said to call back and I couldn’t leave a voicemail because it was full. Waste of time, money and effort. Do not recommend.Service: Car towing
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October 2023 by Andre' M.
My girlfriend and I scheduled a tow for 7am on a Saturday. They confirmed the date and time over the phone, sent no confirmation. Come the day of the tow nobody showed up, their phone line said to call back and I couldn't leave a voicemail because it was full. Waste of time, money and effort. Do not recommend.
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September 2023 by ed meyerink
Ordered a container from BoxHub who set up delivery. These folks are great. Called the night before to confirm delivery and arrived right on time. I had a very tight yard to work with. The driver did an excellent job dropping it right where I needed it to go. He was an excellent driver. It certainly was quite a display of talent. He was super friendly and the staff that called was excellent as well. I have had several containers delivered to me over the last few years, this company was certainly the best. FYI they use full size tilts. Don't expect a f450 no matter what BoxHub says.Service: Local hauling
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September 2023 by Victoria Drew
Melissa was enormously helpful when my brother broke down on I-26 during rush hour. My mom and our whole family was terrified for him being around so many cars on a sliver of shoulder. Melissa was so empathetic- she told us how she understood how scary that was and that she would do everything to get someone out there and make sure he was safe but told my mom to check other places to see if anyone was closer. My mom called tons of other companies- all quoted an hour or longer. Melissa called my mom and let her know she had someone who could go right away. By the time my mom finished confirming- the tow truck was already there. He made sure my brother was safe riding in the cab and Melissa called my mom again to update her when they reached where the car needed to be towed. Absolutely exceptional service. The empathy and emphasis on safety with their customers is unmatched. We’re so happy we called American Towing.Service: Car towing
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September 2023 by aegeanturtle
We scheduled a 40 foot container delivery in a space that just barely met the delivery requirements. It was a tight squeeze, but Wesley maneuvered everything to exactly where we wanted it. He was quick, courteous, and got the container squarely on the supports. Highly recommend.Service: Local hauling
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September 2023 by Zach Myers
Used them for my business and they were super reliable. Everyone from the receptionist to the drivers were friendly and handled my vehicle with care. Will definitely use American Towing again!Services: Special vehicle towing
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September 2023 by Zack Gahagan
The team over at American Towing was quick acting and took care of me and my situation in a timely manner. They provided excellent customer service and made sure I was up to date on the towing process.Services: Special vehicle towing
