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July 2023 by TIna B.
Worst customer service ever. I drove 15 miles to buy lawn furniture and when I got to the garden center the doors were locked these were the doors leaving the store going into the locked cage. I found an associate her name was Julie she was very nice she agreed that those doors were not supposed to be locked it was to early. She said she would get the key to open them. She wasn't able to find the keys but she found Hunter the stores team lead who was able to open them but he refused to come to the garden center to do so. He said " l'm not going back there to open them" .... Who wouldn't want that kind of individual running things
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January 2023 by Baylee B.
Personally never had an issue with this walmart until today, employee names Nikki who was in the back of the store helping me and my boyfriend with electronics was standing there for at least 10 minutes talking to people before she would help us unlock the container and they weren't just costumers. Clearly was someone she new from outside of work interrupting her customer service.
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June 2022 by Victor M.
I was attempting to purchase 4 Michelin Tires for my car and attempted to call the auto area to ask if they would do a 4 wheel alignment when I purchased the tires and have them installed at the store. I called several times and could not speak to anyone. Now I'm searching for another store where I can purchase 4 tires and have them properly installed.
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June 2022 by William B.
It's a Walmart, the down side is that they have 50 lanes open for self checkout. I am against this practice because it cost an American a job. It's bad enough that most store items come from any place other than America, I'm not going to support the lost jobs as well. Two (2) lanes were open with cashiers but the lines went all the way to the jewelry counter. I left my cart in line and walked out of the store.
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March 2022 by Gregg N.
I have a love hate relationship with Walmart, in general. Specifically with the Knox Ave location, I hate that most of the registers are self checkout and I don't get an employee discount. More than half of the registers are self checkout and only like 2 "manned" registers. On occasion, I grab the one thing I need and exit. That's when the self checkout comes in handy. But if the machine malfunctions, you have to wait for an employee who is usually helping another customer. Let me outta here!
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March 2022 by Justin z.
Ordered tires online and the status of my tires were showing they were ready to be picked up. Well I'm order to verify I tried to call. DO NOT CALL WALMART UNLESS YOU PLAN ON NOT TALKING TO ANY CUSTOMER SERVICE REP, (NOBODY ANSWERS THE PHONE.) it's ridiculous! So I decided to take trip down there. I walked in to discover my tires were delayed. Online they said they were ready to pick up. WALMART, Get your shit together or you'll be loosing another customer!
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January 2022 by Willie D.
Today it wasn't bad in here I thought with the winter weather alert it would be crowded and kaosbut its quiet and the checkout lines were very much shorter than I expected. My clock decided to go in person to save on a $5.99 hols charge for ordering it online which I used that savings to buy something that I needed. Not much clearance item left in here but in a few week they willbe putting out spring and summer items.
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October 2021 by J B.
didnt know i was on the payroll since today i found out after dropping several hundred dollars that there were no cashiers and i had to ring my order up myself. sad customer service, when i asked about it, a supposed associateb said to me all walmarts are going to this. if i have to ring up my own order i need to get paid for it. a normal trip that takes 1 hour took almost 2.5 because of this. will never shop walmart again. id rather pay more and get customer service somewhere else than shop at this dump. wal mart can keep the crap il never shop there again
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September 2021 by Bob B.
Tip: crowded on the weekend Typical Wal Mart. Service can vary. Nothing special except for its size. NOTE: PRE-COVID, it was 24 hours, now they close late. I recommend late night shopping to avoid the crowds
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December 2020 by Leslie H.
dakota (one of the greeters i think) shes the nicest emoylee ever and i love her shes so nice every time i comw into the store an amazing person im very glad she works here.
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September 2020 by Judi M.
Wasted a trip to get here for items the website said was in stock. However, the sales clerk was pleasant enough to let me know when it was to be in stock again. I was pleasantly surprised that the veggies and fruit was just restocked so I was able to pick up stuff I needed for this weekend. You
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October 2019 by Sm H.
10/08/19....UPDATE...UGH once again we sucked it up and went into Walmart to get some chocolate mousse because it is so good. Needed tomatoes also, which were beyond belief, see photos. That's a big problem, unbelievable they even had them for purchase. YUK!!! Also bought some things that required ID check. SO the associate working (if ya wanna call it that) self checkout STILL had to call a manager over to do an override. WTHeck?!?! Of course they both walked back to our "register" as slow as freakin dirt (you know the phrase... dirt doesn't really move). They acted like we had nowhere else to be, nor did they. Absolutely absurd!! Yeah yeah, I keep telling myself to quit going in there but dang it, since they closed the Fred's, it's one of the only convenient places when needing to get food/household stuff at the same place. Very disappointing, SMH all day long! Ok, I just left the local Walmart. Whoever's brilliant idea to make most of the lines self check out needs to be fired. It was absolutely ridiculous with only two regular registers open and lines backed up like no other... To top it off, someone had three buggies packed full of groceries paying with an EBT card, must be nice, which held up the one line almost the entire time I waited. I stood in the other line for 25 minutes. One person at the self check out is all I saw, when buying alcohol, that is just as bad to get somebody to check your ID. There were many angry customers, including elderly people. I called the store four times while standing in line to which they only picked up once. If I'm going to bag my own groceries I will go to Lidl or Aldi, the prices are much better and the people are way more friendly, well, for the most part. I would not recommend unless you absolutely need to!!!! SMH all I frequent this Walmart often because it is so close but today I could not get home fast enough to yelp about it. Treacherous would be the word and that is being generous. Does Walmart not realize there are people stocking up regarding the hurricane (even saw and spoke to two folks from NBC News doing the sane!) and there is no school on the other side of the river so of course it's going to be busy. And once again they had three registers open at best and they were all backed up to the clothing section. The people working the registers move like turtles, they are there just to get a paycheck it seems and don't really care about the customers. Although I will say a gentleman in the produce section was extremely helpful and was more than willing to check a price for me and another lady did ask if I needed help looking for something in the container section, shocked the hell out of me because that never happens! Very very rare to get decent customer service at this location let alone someone going above and beyond. Also, I cannot agree with Aaron on the pricing, Lidl and Aldi are definitely less expensive, especially on meat, but don't always have everything you need. I would love to say I am never going to visit this Walmart again because I know that is not the case, and that is not by choice but it does beat having to go across the river and put your money on the Georgia side. GET IT TOGETHER PEEPS and act like you like YOUR job and put customers first!!!!
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October 2019 by Debbie T.
Never returning to this Walmart which is sad because it used to be my favorite! Some idiot had brain-dead idea putting one-way gates in another annoying says to make shopping even less pleasant at Walmart than it already was. Don't give me wrong I love the convenience but you know the place things we have to walk miles and miles to get to it but this Walmart seemed to be more a pleasant than I was then the other so I would drive from Evans just to shop here well that'll never happen again take that Walmart for your stupid ideas just annoys me greatly but I drove all the way here and I wasn't going to get but had 10 other people just to go through a one-way gate I got a great idea let's close off
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May 2018 by Mike R.
Just poor service today it seems like most of the workers hate there job. I went to multiple areas and seem like you are bothering them if you ask a question. Wow just not a good day at Walmart.
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April 2018 by Chris W.
My wife loves the app! It makes her daily life so much easier with this app. Now she can focus on her job and taking care of the girls. I feel so much better with this secure app to know that my personal information is safe and it's still real convenient!