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July 2024 by Sam Harden Jr
Employee was very courteous and helpful. I wish I had got his name, he had a name tag on, I just don't remember his name.
Very good experience ?
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July 2024 by Tonya Hillman
Worst customer service but what can you expect when management like Sherlana is leading by example. I wish I could give negative stars because this store doesn't warrant anything positive.
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June 2024 by Preston Penn Jr
I would not recommend coming to this particular Verizon. The employee and manager were both lethargic and not eager to assist me with a solution that two other Verizon’s in Augusta were able to assist with. Since they could not help me, I had to drive to the Verizon in Augusta, who assisted me with my problem with no hesitation in less than 5 minutes. I will not do business at this Verizon at all.
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February 2024 by Arneisha
I have nothing nice to say about this location. The sales rep I had named Faith, well the name doesn't match and it turns out I shouldn't have had any in her. Told I was paying taxes and fees which didn't include a discloser that fees included a $30 charge for her VOLUNTEERING to do so without being asked. Shady business if you ask me. I already switched to AT&T. Beware of the SCAMMERS at this location. Will continue to refresh this so customers know about these scamming sales associates.
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February 2024 by Nickie_gurl Robear
Hate Verizon. Complete rip off. Please be aware of all your charges. Pay attention to your bill!!
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February 2024 by Robert Parker
Faith was an excellent representative, very thorough.
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January 2024 by Steven Curbeam
Great Service by Mr. Wesley he got me squared away for my business!
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November 2023 by Michael Patterson
Donovan is the Manager and is simply just a wonderful person to be around. This store has an all around great vibe and it is a delight to do business with Donovan and his associates.
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November 2023 by david reid
Not very helpful
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September 2023 by shemeca Hatcher
Great customer service
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August 2023 by Summer Dorr
Justin Anderson is the absolute best Rep!! He floats all the Verizon locations in the area but if you’re a new customer or need help, this guy, is “The Guy.”I had to switch my service to Verizon and was recommended to Justin through my employer. Calling him was the best decision I could have made, he went above and beyond for me and I know I wouldn’t have gotten the same level of service, had I gone anywhere else.Thank you Verizon and a BIG thanks to Justin!!
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August 2023 by Jeff Graziano
Manager does you right
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August 2023 by Mary Minniefield
Was not able to handle anything requested
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July 2023 by s jones
Fastest I ever got in and out of a Verizon store. They wanted 30.00 to set up my phone. All I had to do was sign into Google.
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April 2023 by heather morales
Waited for a long time. They were very busy. Switched to them from another carrier. Staff was friendly and the bathroom was clean. The issue that brought me in there wasn't resolved. I have to go back.
