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October 2024 by Mae Bowen
I spent nearly 4 hours at the store to switch over two lines, trusting Verizon's offer. My first bill was in line with what I was told, but my second bill came in $50 higher than expected. When I called customer service to understand the discrepancy, I was told there was nothing they could do except cancel my service. The lack of transparency and unwillingness to resolve this issue is unacceptable. Feels like a bait-and-switch—definitely disappointed with the experience.
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October 2024 by Christine Mealing
Christopher Bennett was very helpful and knowledgeable. He was very kind and helped me out with a smile Thank you !!!!
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October 2024 by Paula Milam
Chris Bennett fantastic job!
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October 2024 by Meagan Jones
Chris Bennett has been so helpful! He jumped in to help my boyfriend and I set up new phones while trying to assist multiple customers at the same time. He was very informative and helpful throughout the process.
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October 2024 by Michelle Landrum
Chris Bennett . Best Verizon service ever. Fantastic support! Much appreciated!
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October 2024 by John Minus
Christopher Bennett.He did a great job setting up my new iPhone 16
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October 2024 by Melena Arbaugh
Chris Bennett was very helpful and did a great job with getting us new phones Thank you!
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October 2024 by Lisa McBride
Fantastic took the impeccably dressed polite Justin less than 5 minutes to solve all my phone issues. I felt a bit sheepish of my inability to fix the problem myself. He was so kind and a truly well raised gentleman. His inside spirit rivaled his well dressed well spoken outside. I understand there are 2 Justin's working there he was the one with a darker complexion and brilliant smile. Thank you the time you took just to listen to me and take care of my phone needs. Incredible service.
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August 2024 by Jillian Priebe
Maurice is awesome and definitely made our experience this morning enjoyable and easy. Thanks for taking such good care of me and daughter and helping us with our new phones!!
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July 2024 by Bobby Jackson
Christopher Bennett is Very positive and polite & punctual
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July 2024 by Joe Neal
I had a great experience dealing with Gene today. He was extremely helpful and a pleasure to deal with while purchasing a new phone.
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July 2024 by YOHANN SCHNITZEL
I would like to express my sincere appreciation to the kind lady who sold me my very first smart phone. {yes I'm one of those old dinosaurs that had a flip phone for years.} Her name is Princess and, I could not have asked for a more professional and knowledgeable buying experience for a digital device. Her technical knowledge and ability to navigate multiple sources while migrating my old phone to the new was clearly on display. I went into the store with some trepidation because of my basic lack of knowledge in this area. She put me at ease and guided me through the whole process and I was out of there in very little time the proud owner of an iPhone. I want to thank her, and the Verizon company for hiring people with that level of skill and expertise. I will be more than happy to return to a Verizon store and people like her if I should ever need any technical assistance in the future.
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July 2024 by Kim Halcomb
Princess was extremely helpful. She was patient with me ,who is not tech savvy, through out the entire transaction She went above and beyond to make sure I understood everything.
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July 2024 by Regina Goehrin
I had a great experience at the North Augusta Verizon store this week! I am an ancient dinosaur when it comes to technology. Stephanie came to my rescue answering the numerous questions I had. She patiently walked me through the solution I needed. Excellent customer service!!!
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June 2024 by Grayson
Spencer Goodwin was amazing! He was very patient and took his time with me. Highly recommended! a
