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“I had a great experience. Although, I couldn't port my number. William and Cinthia assured me that a new a number would give me extra family discounts when I added the second line to my account. Great job and great employees”
“If you need your phone repaired definitely go here. They were very helpful and knowledgeable. When the initial screen I bought to replace my broken one came in damaged from the manufacturer, they very quickly got another one in and fixed my phone with no extra charge. I'll definitely be returning for any future cell phone issues.”
“Omg! Joshua McLeRoy the account manager saved my butt BIGTIME! I would never have thought that signing up for the internet and phone service would be so easy! Also talking about knowledgeable? He knew so much, he had an answer for everything I asked, and I asked him, A LOT of questions. I would recommend to anybody even thinking about getting service to pop in to the Augusta Mall Verizon store and see Josh, he got me an amazing price too.”
“Lisa was absolutely amazing getting me set up as a new Cricket customer in all aspects....she was very professional...courteous and knew exactly what she was doing....im going back to add 2 more lines with Lisa...for me it was absolutely worth every minute of a hour and twenty minute drive to be able to receive Lisa's services”
“I came in to the store to activate my replacement phone and they notice my phone was outdated and Johnathan and Sky who was Super Nice and Cool checked to see if I was eligible for upgrade and they helped me with the whole process they activated my phone made sure i had my cricket app on phone and HBO Max and showed me how it work and mad sure I had everything on my new phone before I Left they even helped me with Case on phone put it on for me and showed me how to register for the Lifetime Warranty!! Thank you Jonathan and Sky for your help and assistance! They are absolutely Awesome and extremely Amazing !!!”
“Broke my phone a week ago and needed a new one badly. I didn't know Cricket Wireless had leasing until I came in. I left with an iPhone 12 pro max and I'm very happy that I stopped by.”
“The lady that I spoke with was very friendly and helpful. Went in to get a replacement phone and she made it easy and explained everything perfectly. She even brought out the phones in my price range so that I could compare each one.”
“I came to the Washington Rd Cricket to sign up for the ACP program and upgrade my daughter's phone. Laniah the customer care employee and the manager Ebony were FANTASTIC! Not only did they carefully and patiently assist me with the sign-up process, they made sure my daughter received a new phone and case. Ebony went to great lengths to make sure I was awarded every discount available while Laniah worked on transferring phone data and everything else needed to make sure the new phone was working. The energy in the store is a great vibe: laughter, respectful, and genuine customer care. All I can say is I'm glad these ladies are here, and this is the go-to store as long as they are here!”
“Love this boost mobile our associate was awesome!!! She answered all our questions and concerns and made great conversation the place was neat clean and we got new phones for great prices would highly recommend ....”
“Brianna was very helpful and amazing. She really took the time to help me with my decision. It was a 10/10 experience because of Brianna's customer service, personality, and knowledge. I definitely recommend this store and Brianna deserves all of the credit.”
“Store managers excellent I look forward to working with him because I own my own business and I'll make this account that I have with him a business account Won’t deal with anybody else”
Mobile Phone Accessories
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Mobile Phone Accessories
Mobile Phone Accessories
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Mobile Phone Accessories
“Chris Bennett has been so helpful! He jumped in to help my boyfriend and I set up new phones while trying to assist multiple customers at the same time. He was very informative and helpful throughout the process.”