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June 2024 by David Parks
My Plug for Drugs On ME
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June 2024 by Maria Davis
Showed up to get a prescription and was told they would get it ready in 35 minutes. I waited for an hour in the store and after watching the employees checking their phones and sharing pictures with each other I approached the counter to ask about my prescription. I was told it was almost ready and then the pharmacy said 15 minutes later I was there 1 day to early for them to fill it. Frustrated by this point I told them the prescription date and what I was being told wasn't correct and all they said was to come back in the morning. I get home and 15 minutes later I get a text stating my prescription is ready for pickup. How frustrating and totally unacceptable. Corporate needs to get involved with this store because while I was there 3 other customers were having major issues as well.
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May 2024 by Lisa Jennings
The lady at the pharmacy has a bad attitude!
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May 2024 by dylan 2k
I only gave them one star because you have too.
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May 2024 by cynthia mackenzie
ok mr. short fingers the tude wasn’t necessary.
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April 2024 by Etsuko Ayumi (MadEyeMacy)
I'm so sick of this place. The past three times I've placed an order for my baby's seizure medicine SOMETHING has gone wrong. The first time they didn't have it in stock and had to order it. The second time they could only do a partial refill because they didn't have enough. This time they have to order it. I placed the order for the refill through the app three days ago. We maybe have two doses left so it would be impossible to wait another three days. I called their customer service line to see it maybe it was an issue with the app or wether it was a pharmacy issue. I was on the for about an hour trying to get this issue resolved. I talked to three different representatives who eventually told me to call the CVS and they will transfer all of our prescriptions. I called and they told me to call the Walgreens and have them do it.
TLDR: Take your business elsewhere unless you can wait 5+ days
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March 2024 by Etsuko A.
I'm so sick of this place. The past three times I've placed an order for my baby's seizure medicine SOMETHING has gone wrong. The first time they didn't have it in stock and had to order it. The second time they could only do a partial refill because they didn't have enough. This time they have to order it. I placed the order for the refill through the app three days ago. We maybe have two doses left so it would be impossible to wait another three days. I called their customer service line to see it maybe it was an issue with the app or wether it was a pharmacy issue. I was on the for about an hour trying to get this issue resolved. I talked to three different representatives who eventually told me to call the CVS and they will transfer all of our prescriptions. I called and they told me to call the Walgreens and have them do it. TLDR: Take your business elsewhere unless you can wait 5+ days
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February 2024 by Taylre Smith
Michelle was the person I spoke with in the pharmacy and she was very rude. Completely lacked customer service and made zero attempt to help me resolve the issue of my lost prescription. She had a very snappy response and when I said “Okay” she didn’t say have a nice day or anything, instead she just hangs up. Will not be returning to this CVS.
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February 2024 by Chef Hammy
Always something wrong never fails. When you go count on something being frustrating about the visit. Only reason we go is because insurance makes us.
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January 2024 by Regina H.
You have to wait 30 minutes in drive-thru to get 1 prescription. It is like this everytime I come through here.'
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December 2023 by Brian Conner
Terribly inefficient. Had to go to the pharmacy 3 separate times over 2 days in order to pick up a simple prescription.
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November 2023 by Nakia Wallace
Fantastic Customer Service. Always have a great shopping experience when I go here. The pharmacy is great. Appreciate all their help with assisting our family with our prescriptions
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November 2023 by Robert Jessee
There so many better options. They are slow and get things wrong all the time. I don’t think it’s the staff the staff is always polite and helpful, but the CVS system is too big to be effective anymore.
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November 2023 by Lauren Jesse
By far the WORST excuse for a pharmacy!!! Just as everyone else has said they never answer the phone, almost everyone that works there is incompetent, and to top all this off tonight we go to pickup an antibiotic for my child and they didn’t even mix it. They just gave us the powder. How do you not mix the medicine? Even I know you’re suppose to do that and!
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November 2023 by Amanda H
Don't try calling. You get an automated nightmare and nobody ever actually answers.
